Field Property Claim Advisor

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands" promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Home Based and on the road

Benefits Of Joining Allstate

• Complete Group Benefits Program customizable to your needs
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to $400 back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Working within the community and giving back!

Accountabilities:

• Interpreting insurance policy wording, determine policy coverage’s
• Setting up appointments with the insureds
• Provide customer service experience for policyholders and prompt and equitable settlement. Explain claim process to insureds
• Investigate, interpret and confirm coverage issues
• Appraisal and adjustment of complex property claims. Evaluate, negotiate and make final settlement
• Work in collaboration with assigned contractors
• Complete replacement cost on contents and the evaluation of building damages

Qualifications:

• 4+ years’ experience as a property field claim adjuster
• Excellent knowledge of building construction, the insurance processes and the insurance industry and legislation
• Experience in settling complex property claims
• Knowledge and ability to work with programmes such as Guidewire and Xactimate
• Must have a valid driver's license
• Commitment to providing outstanding customer service
• Proficient keyboard skills and computer literacy, word and Excel
• Well organized and able to work in a fast-paced environment;
• Excellent verbal and written communication skills
• Ability to collaborate with others to reach goals
• Highly motivated and able to work well independently
• Enrollment or willingness to enroll in Insurance Institute courses

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Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.