Counter Sales Agent

Richelieu Glazing Supplies (Division of Richelieu Hardware) is currently seeking a Counter Sales Agent specializing in glazing hardware for our Surrey branch.

Working at the front desk, this person will manage orders for all customers, but specialize in an in-depth understanding of our door and glazing hardware. This person’s work will be instrumental in the growth of the product line within the branch and an essential team member.

Responsibilities

• Providing team leadership by specializing in information on glass hardware.
• Working with other specialists at the front counter to generate revenue by soliciting and obtaining orders.
• Building solid, personal relationships with customers.
• Understanding and interpreting technical requirements.
• Updates job knowledge by studying new product descriptions and participating in educational opportunities.
• Pick showroom orders from warehouse when required.
• Maintains store shelves by observing displays, restocking items, and providing optimum display of products.
• Accepts ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
  
  

Requirements

• Knowledge of the shower, window, railing, or other glazing hardware.
• Knowledge of MS Office: Outlook, Word, and Excel.
• Team player.
• Can work with minimal supervision.
• Ability to absorb a lot of information quickly.
• Good organizational skills.
  
  

Job Type: Full-time

Additional pay:

• Overtime pay
  
  

Benefits:

• Company pension
• Dental care
• Employee assistance program
• Employee stock purchase plan
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care
  
  

Flexible language requirement:

• French not required
  
  

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
  
  

Experience:

• industrial customer service : 1 year (required)
  
  

Work Location: In person

Who are we?

Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products.

Our customers – More than 80,000 customers in North America: kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, residential and commercial woodworkers, and hardware retailers including renovation superstores.

Our team – 3 000 people, close to half of whom focus on sales and marketing, and more than 50% of whom are Richelieu shareholders

What We Are Offering

• A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.