Senior IT Business Systems Analyst

You desire impactful work.

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 500 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

The Senior Business Analyst is primarily responsible for gathering, analyzing, and documenting detailed business and technical requirements and user stories to guide software development. The individual will also play an important role in coordinating and performing user acceptance testing and ensuring the software meets the needs of our clients. The individual will work very closely with the developer and quality assurance team members to ensure high quality delivery of TAI products in coordination with Release Management.

As a member of the Product Management team, this position will ensure TAI has a firm grasp of industry needs and their application in TAI software products. While this role will be primarily focused on internal projects, this role also supports external projects to guide and support custom features requested by clients.

The ideal candidate is self-motivated and detail oriented, with an aptitude for understanding and translating complex business and user needs, skilled in user testing with a strong eye for user experience.

Principle Duties

• Lead development, validation, documentation, and maintenance of business and functional requirements and conduct structured walkthroughs of requirements with project team members. Often responsible for large, complex and/or cross-functional efforts.
• Gather business requirements; develop user stories, acceptance criteria, and test plans; execute testing, and document results.
• Formulate recommendations and solutions with attention to industry needs, capabilities and limitations. Present findings and suggestions to created flexible solutions within the software.
• Collaborate with colleagues and management to ensure consistency in design and functionality
• Act as a bridge between technical teams and end-users to ensure requirements are understood and met.
• Maintain clear and concise user documentation and training material, improving the user experience processes.
• Responsible for the coordination and management of communications to impacted and interested parties with respect to implementation of process or systems changes.
• Execute assigned tasks according to requirements, while following software development lifecycle processes to complete tasks within a defined timeframe.
• Collect information about the business needs through a variety of methods – documentation, meetings, and participating in discovery.
  
  

Education

• Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent work experience - Required
• Master’s degree in Arts/Sciences (MA/MS) - Preferred
  
  

Experience

• Minimum of 6 years of IT related experience, such as Business Systems Analysis or Systems Analysis. - Required
• General business knowledge and application support aptitude. Demonstrates working membership of Agile/Iterative project team in the role of business analyst - Required
  
  

Skills And Abilities

• Experience with new feature development projects within software application products. - Required
• Knowledge of programming languages, project management, and application or systems development methodologies - Required
• Demonstrates working competency of technology stack associated with project solutions. - Required
• Strong oral and written communication skills demonstrating ability to share and impart knowledge. Strong interpersonal skills. Ability to work well within a team environment and participate in department/team projects. - Required
• Strong investigative, analytical and problem-solving skills. Strong data analysis skill. Ability to translate business needs and problems into viable/accepted solutions. - Required
• Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions. Ability to be flexible when needed, take initiative, and demonstrate accountability. - Required
• Ability to set goals and handle multiple tasks, clients, and projects simultaneously. Ability to appropriately balance priorities, deadlines, and deliverables. - Required
• Ability to foster customer service as needed. Intermediate negotiating and persuasion skills. - Required
• Basic SQL query writing skills and other technical acumen - Required
• Insurance and/or reinsurance industry knowledge - Preferred
  
  

Requirements management tool experience (Azure DevOps or others) - Preferred

#L!-Remote

What you can expect from RGA

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.
  
  

Compensation Range

$97,450.00 - $97,450.00 Annual

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.