Medical Secretary

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this position is Monday to Friday 37 hours core hours – shifts either 08:00-1600, 08:30-16:30, 0900-17:00.

• To provide a comprehensive secretarial and administrative service to a Consultant(s) and their team(s).
• To act as a focal point for the provision of help and advice to staff members, patients and professionals in relation to service enquiries and co-ordinate the patient’s pathway.
  
  

The role is extremely specialised and diverse in providing medical secretarial support for the provision of inpatient and outpatient clinical care to patients. The post holder is required to use a great deal of initiative and resource whilst exercising a high degree of confidentiality, diplomacy and tact. A sound understanding of Board/Departmental policies and procedures is necessary together with excellent communication skills to ensure that the required information is passed on accurately and timeously. The post holder is responsible for:

• prioritising and scheduling their own workload to ensure compliance with NHS Greater Glasgow and Clyde, and Scottish Government targets
• Assist in organising and prioritising the Consultant(s) administrative workload to aid effective forward planning e.g. notification of cancelled/reduced clinical sessions due to annual leave/study leave; thereby ensuring efficient use of resources.
• Being aware of their level of responsibility and actions and as such take ownership of their post.
• Ensuring that they undertake all statutory/mandatory training and in conjunction with the Line Manager, develop their training as required by their own objectives and those of the service.
  
  

Informal contact : Shirley Greig ([email protected])

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

Details on how to contact the Recruitment Service is available on the Supporting Information document.

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. 

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process. 

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.