Room Service Attendant

Position: Room Service Staff

Job Summary:
As a Room Service Staff member, you will be responsible for ensuring our guests enjoy a seamless in-room dining experience. This role involves delivering food and beverages promptly, maintaining high standards of cleanliness and presentation, and providing a warm, professional, and courteous service.

Key Responsibilities:

• Take and confirm guest orders over the phone with accuracy and professionalism.

• Deliver food, drinks, and amenities to guest rooms in a timely manner.

• Set up trays or trolleys neatly and ensure orders are presented to standard.

• Handle guest requests with care and attention.

• Collect used trays/dishes from guest rooms and maintain cleanliness in service areas.

• Work closely with kitchen and housekeeping staff to ensure smooth operations.

• Follow all safety, hygiene, and health regulations.

Qualifications & Skills:

• Previous experience in hospitality, food & beverage, or customer service is an asset (but not mandatory).

• Strong communication and interpersonal skills.

• Ability to multitask and remain professional under pressure.

• A positive attitude with a guest-first approach.

• Flexibility to work evenings, weekends, and holidays as needed.

What We Offer:

• Competitive hourly pay and tips.

• Training and opportunities for career growth within CEM Resorts.

• A supportive team environment.

• Staff discounts and perks.