Data Operations Analyst

About The Company

Cover Genius is a Series D Insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Hopper, Skyscanner, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee.

Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year. Our team and products have been recognized sed with dozens of awards including by the Financial Times who ranked Cover Genius as the #1 fastest growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commits itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are Bold, Authentic, Purposeful and Inspired

Our People are not Perfect, Traditional, Complacent or Cautious

About The Role

We are seeking a highly skilled Data Operations Lead to join our team. The successful candidate will be responsible for delivering data-driven solutions that support business growth, improve operational efficiency, and drive strategic initiatives. This role will play a critical part in ensuring seamless data flow, optimising workflows, and providing data-driven insights to support business decisions.

What will your day look like? You will…

• Develop strategic principles and frameworks to support optimal decision making across business functions
• Build knowledge of our technology stack and data flows to align data with business context, enabling teams to solve complex business challenges
• Work with the broader business functions to evaluate key business drivers and trends, support metric and dashboard development and provide reporting on operational performance
• Build strong relationships with a broad set of cross-functional stakeholders , including teams across Insurance, Partner Services, Compliance, Data Science, Partnerships and Pricing teams to streamline processes, optimise workflows, and support efficient use of resources
• Work directly with our captive insurance company to support reporting and underwriting performance management
• Project manage data driven initiatives and provide support such as facilitating workshops and internal training
• Collaborate with and educate stakeholders around data governance policies and procedures enabling consistent and standardised use of data across business functions
• Work with our Data Engineering team to enable data driven solutions cross functionally
  
  

To Help Us Level Up, You'll Ideally Have

• 2+ years of experience in a data related role
• Bachelor's degree in a relevant field
• Experience in the development and execution of data-related projects
• Understanding of data operations, data governance, and data management principles
• Experience with data integrations, data validation, and data quality checks
• Excellent communication skills with the ability to present the complex clearly and concisely
• Strong SQL proficiency and database infrastructure knowledge required. Experience with Python/R or other statistical programming languages is a bonus
• Excellent data analysis and visualisation skill
• The ability to build effective working relationships with stakeholders from a range of backgrounds and levels of seniority
• Strong analytical and problem-solving with an enthusiasm to drive data-driven decision-making
• Ability to work in a fast-paced environment managing multiple priorities and deadlines
  
  

Why Cover Genius?

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?

• Flexible Work Environment - Our teams are hybrid. We work from home on Wednesdays and Thursday and attend the office on Monday, Tuesday and Friday with flexibility around start/finish times.
• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.
• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enable us to all become philanthropists through our peer recognition and rewards system.
• Social Initiatives - pictures speak a thousand words!
  
  

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

• Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
  
  

By submitting your application, you acknowledge that we may collect, store and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for three years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy.