Associate Director - UBS

Tata Communications


Date: 3 days ago
City: Quebec City, QC
Contract type: Full time
About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

Background

Tata Communications Limited is a digital ecosystem enabler, part of India s multi-billion dollar conglomerate, the prestigious Tata Group. Usage Based Services (UBS) is a vertical within the Collaborations and Connected Services Business Unit of Tata Communications. A Global Leader in Wholesale Voice services i.e. 1 in 7 worldwide international calls on our network. Interconnected with 1600+ operators, covering 70% of the world s Mobile Network Operators (MNOs). UBS sales team manages Traditional & Cloud Voice, Messaging solutions and Mobility Core (IPX/DSX/SCCP) services.

Broad objective: Managing customer relationship with the defined accounts for Usage Based Services (UBS) - Voice, Messaging and Mobility Core services with an objective to grow traffic volumes, market share and net revenues. Drive growth results from farming & hunting activities. Enhance multi-level engagements with the MNO/MVNO, Aggregator/Carriers, OLOs, RSP/ISP, CPaaS/CCaaS/UCaaS.

Job Description: As a Mobility Core Specialist, your primary responsibility is to support and enable sales by accurately understanding customer requirements and driving effective deal closures. You will work closely with Sales Account Managers to grow mobile revenue streams, acquire new customers (“logos”), and expand business within existing accounts. This includes fostering strong relationships with new and existing clients and deepening product penetration across the Americas region.

Key Responsibilities

  • Understand Tata Communications’ product portfolio and align it with key industry trends such as GSMA Open Gateway, IoT, eSIMs, and Travel SIM.
  • Track competitor offerings and market movements to build effective go-to-market strategies and win new business.
  • Collaborate with Sales to analyze market potential in the Americas and develop plans to grow existing business and acquire new customers (“new logos”).
  • Engage with customers to capture requirements accurately and support solutioning to enable successful deal closures.
  • Build and maintain strong stakeholder relationships across customer organizations, including decision-makers and influencers.
  • Maintain regional funnel health and hygiene, and provide accurate revenue forecasts covering both existing business and new revenue from onboarding new logos.
  • Support pipeline development, sales planning, and revenue management.
  • Coordinate with internal cross-functional teams (Solutions, Bids, Finance, Product, Delivery, Operations) to ensure seamless execution.
  • Operate as an individual contributor with high ownership, initiative, and accountability.
  • Manage both farming & hunting activities for market share growth

Behavioural Aligned To Tata Comm’s DRIVE

Daring – Take ownership and accountability for your actions and outcomes.

  • Responsive – Be proactive and timely in addressing the needs of internal and external stakeholders.
  • Inclusive – Collaborate effectively across functions and teams to drive collective success.
  • Venture-driven – Explore and propose customized, innovative solutions to meet evolving customer requirements.
  • Ethical – Demonstrate integrity, transparency, and fairness in all interactions, while maintaining funnel health and providing accurate revenue forecasts, including new business from onboarding new logos.

Qualification And Experience

Graduate with MBA (preferred) in Sales or Marketing.

Over 15 years of experience in the telecom industry, with relevant expertise in Signalling and Mobile Roaming solutions.

Experience in sales motion cadence associated with forecasting, pipeline/funnel build

Extensive experience in building executive relationships with key customer stakeholders

Sales/Revenue Oriented with strong financial & analytical skills.

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