Patient Coordinator - Toronto, ON

Do you want to join a team that has fun every day, add to your career skills, and help deliver an awesome patient experience? Then PhysioPlus Health Group is looking for you!

PhysioPlus Health Group is an established physiotherapy clinic conveniently located on the Bloor subway line with a strong reputation for delivering high quality care. We’re looking for a dynamic and motivated person with a positive attitude to assist with a variety of front office and administrative tasks.

We’re offering you:

• Full time hours
• Established and stable practice
• Paid onboarding
• Career development opportunities (see below)
• Ongoing skills development training to help build your skill set
• Health & safety protocols to ensure a safe work environment
• Company sponsored team events and outings
• Fun, supportive and inclusive team that wants to help you succeed!

We believe in CAREER DEVELOPMENT!
A career with us ensures you have the support, tools, and encouragement you need to grow
and evolve as a professional. We provide:

• Online courses and training
• Sign up for a monthly (business) challenges that will help develop your skills
• 1:1 mentorship and career development meetings to help you on your individual career
  path

Education: high school

Qualifications:

Preferred but NOT required:

• Prior work in retail e.g Zara, The Bay, Aldo, etc
• Prior work in a healthcare setting (e.g. medical, physiotherapy, massage, chiro)
• Familiarity with MVA billing and Telus Portal

Skills:

Preferred but NOT required:

• Prior work in retail e.g Zara, The Bay, Aldo, etc
• Prior work in a healthcare setting (e.g. medical, physiotherapy, massage, chiro)
• Familiarity with MVA billing and Telus Portal

Responsibilities:

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage patient calls and inquiries with a smile
• Book appointments and manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Take payment from patients as they come out of the treatment room
• Assist with the smooth day-to-day operations of the clinic
• Attend and actively participate in team meetings