Transitional Housing Support Worker

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:

• 2 weeks accrued vacation
• Up to 18 paid sick days accrued per year, plus 1 flexible day each year
• HOOPP Pension Plan
• Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications
• $350 (pro-rated) annual allowance to invest in achieving your personal wellness goals
• Mileage reimbursement for work-related travel

We're looking for 3 full-time contract Transitional Housing Support Workers to join our Outreach team!

The Transitional Housing Support Worker will provide services to unhoused individuals in Caledon, Malton and Port Credit who are homeless or at risk of homelessness, providing support with their mental health and or substance use and successful transition from street to housing or supporting with navigating systems to help maintain existing housing.

Status: Full-time contract until end of March 2026, 37.5 hours per week. Note, this posting is for an active vacancy.

Salary: $61,201.01 - $72,001.19 annually. (Candidate qualifications will be considered when determining the starting salary)

Location: This position is based out of 60 West Drive, Brampton. Due to the nature of this program, this role is on-site and/or community based.

What You Will Do:

• Build client capacity, empowerment and create self-reliance
• Work collaboratively with a multidisciplinary team to move clients though a continuum of services to decrease wait times
• Develop and initiate relationships with prospective clients based on trust, respect, and honesty
• Work in collaboration with the Peel Outreach Support Landlord Engagement Specialist to support successful transitions and assist with housing stability
• Support the transition of persons into housing utilizing a Critical Time Intervention Approach to Housing-Based Street Outreach. Set short and long-term goals with persons involved and create and document support plans (including Coordinated Care Plans) to reach those goals. Make additional referrals as appropriate
• Complete initial intake assessments and discharge assessments at the appropriate date(s) and other documentation as required
• Connect individuals with housing, including accompanying them to view potential housing options and being present on move-in day
• Conduct Case Conferencing with support system of persons involved in the program
• Maintain professional relationships with referral sources and other service providers

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:

• Degree or diploma in Social Services/Social Work. BSW is preferred.
• Minimum of 3 years of experience with the homeless in an outreach setting
• Minimum of 3 years of case management experience
• Demonstrated diversity and cultural competence; demonstrated understanding of the impact of oppression and social determinants of health
• Demonstrated skills in performing assessments and on the spot risk assessments
• Familiarity and knowledge of all programs offered by CMHA Peel, partnering agencies, and outside referral sources
• Ability to work well in a fast paced; constantly shifting and changing healthcare landscape
• Well-developed and demonstrated knowledge of mental health, mental illness, stress management, anti-stigma, workplace wellness, mental health system issues and health promotion principles (Knowledge of concurrent disorder, addictions, and dual diagnosis would be an asset)
• Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence
• Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework
• Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
• Fluency in a second language, including ASL (American Sign Language) is considered an asset
• Valid Canadian driver’s license and access to an insured automobile in good repair
• A satisfactory Vulnerable Sector Screening (Police Check) report

Deadline to Apply: Wednesday August 20th at 5:00 PM

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

Apply Now and EMPOWER your career!