Site Reliability Engineer

Our client is seeking a highly motivated and self-driven Site Reliability Engineer (SRE).

Requirements:

• Exchange On-Line, Archiving Technologies - Barracuda or Veritas, Network File Shares, Backups, Patching, M365 Stack, Cloud - Azure and AWS, Windows Server OS and Windows Server T-Shoot
• Modern Email Infrastructure such as M365, Sendgrid etc.
• Microsoft 365 – Teams including Channels, OneDrive
• Full life Cycle Testing and deployment of MS-released patching – all environments.
• Responsible for supporting EDR for enterprise Storage and cloud repositories.
• Microsoft – Windows Servers Eco-System
• Microsoft Entra ID user and access management and third-party integrations.
• Backup solutions (Rubrik On-Prem and RSC, Veritas)
• Azure MFA/SSO/SSPR
• PING FED and DIR - SSO and SSPR
• Monitor and maintain server, storage, and network systems to ensure high availability and performance.
• Manage incident, problem, and change management processes for infrastructure components.
• Perform root cause analysis (RCA) on recurring or high-impact infrastructure incidents.
• Execute infrastructure health checks, capacity planning, and performance tuning.
• Maintain system documentation, operational procedures, and configuration records.
• Respond to monitoring alerts and perform first- and second-level troubleshooting.
• Collaborate with other IT teams (e.g., application support, security, DevOps) to resolve cross-functional issues.
• Participate in on-call rotation and provide after-hours support as needed.
• Identify and implement automation opportunities to improve operational efficiency.
• Excellent communication and documentation skills
• Strong sense of ownership and operational awareness
• Able to work cross-functionally across dev, infrastructure, and legacy support teams
• Comfortable maintaining reliability for systems you didn’t originally build