Senior Director, Transformation and Performance
Lifemark Health Group
Date: 2 days ago
City: Toronto, ON
Contract type: Full time
Location: Toronto (Hybrid)
Reports to: SVP Operations (CEO for the first 12 months)
Direct Reports: 5–6
About The Role
Are you energized by big challenges and motivated by driving real results? Lifemark is looking for a Senior Director, Transformation & Performance to spearhead enterprise-wide initiatives that will take our operations to the next level.
Reporting to the CEO for the first 12 months before transitioning to our SVP, Operations and maintaining a close working relationship with our CEO, you’ll be at the heart of Lifemark’s transformation journey — evolving our operating model, streamlining processes, reducing cost-to-serve, and making sure our teams deliver the highest-quality care every day.
This is a high-impact leadership role where you’ll take ownership of our operations excellence, performance management, project management, quality, and workforce planning functions. We’re looking for someone who’s not only strategic, but also loves rolling up their sleeves and delivering measurable results. If you’re a proven change leader with consulting, transformation, and program management chops — this is your stage.
What You’ll Do
At Lifemark, you won’t just be running programs — you’ll be shaping the future of how we work. This is your chance to make a measurable impact, lead a talented team, and bring transformation to life in an organization that’s committed to innovation, excellence, and care.
We’re looking for a Senior Director, Transformation & Performance to help shape the future of operations at Lifemark.
This isn’t just another leadership role — it’s a chance to:
Drive enterprise-wide transformation and operational excellence
Partner directly with our CEO & SVP, Operations on high-impact initiatives
Lead performance, quality, PMO, and workforce planning functions
Deliver measurable results that improve both care and efficiency
If you’re a proven change leader with consulting and program management experience who thrives on building scalable, high-performing operations — we’d love to connect.
#Leadership #Transformation #Healthcare #OperationsExcellence #Careers
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca
Reports to: SVP Operations (CEO for the first 12 months)
Direct Reports: 5–6
About The Role
Are you energized by big challenges and motivated by driving real results? Lifemark is looking for a Senior Director, Transformation & Performance to spearhead enterprise-wide initiatives that will take our operations to the next level.
Reporting to the CEO for the first 12 months before transitioning to our SVP, Operations and maintaining a close working relationship with our CEO, you’ll be at the heart of Lifemark’s transformation journey — evolving our operating model, streamlining processes, reducing cost-to-serve, and making sure our teams deliver the highest-quality care every day.
This is a high-impact leadership role where you’ll take ownership of our operations excellence, performance management, project management, quality, and workforce planning functions. We’re looking for someone who’s not only strategic, but also loves rolling up their sleeves and delivering measurable results. If you’re a proven change leader with consulting, transformation, and program management chops — this is your stage.
What You’ll Do
- Lead bold transformation initiatives that improve efficiency, quality of care, and the provider experience.
- Partner directly with the CEO and SVP, Operations to define, prioritize, and deliver on the transformation agenda.
- Drive execution of key programs — from concept to measurable outcomes.
- Standardize and integrate processes to create a scalable, future-ready operating model.
- Build and champion a culture of quality, accountability, and continuous improvement.
- 10+ years of leadership experience in operations, strategy, or transformation.
- A proven track record of making big change happen — program management, enterprise initiatives, and measurable wins.
- Strong strategic thinking and problem-solving skills, balanced with a “get it done” mindset.
- A natural collaborator who knows how to influence and engage stakeholders at every level.
- Consulting experience strongly preferred.
- MBA or advanced degree is a plus.
At Lifemark, you won’t just be running programs — you’ll be shaping the future of how we work. This is your chance to make a measurable impact, lead a talented team, and bring transformation to life in an organization that’s committed to innovation, excellence, and care.
We’re looking for a Senior Director, Transformation & Performance to help shape the future of operations at Lifemark.
This isn’t just another leadership role — it’s a chance to:
Drive enterprise-wide transformation and operational excellence
Partner directly with our CEO & SVP, Operations on high-impact initiatives
Lead performance, quality, PMO, and workforce planning functions
Deliver measurable results that improve both care and efficiency
If you’re a proven change leader with consulting and program management experience who thrives on building scalable, high-performing operations — we’d love to connect.
#Leadership #Transformation #Healthcare #OperationsExcellence #Careers
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca
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