Senior Manager, Research and Insights

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls .

Girl Guides of Canada is actively seeking a Senior Manager, Research & Insights

Remote work environment

About This Opportunity

Reporting to the Chief Stakeholder Relations Officer, the Senior Manager, Research & Insights will be a builder, connector, and storyteller, responsible for transforming data into insight and insight into action. As the leader of a growing function, this role drives a culture of curiosity, clarity, and evidence-based decision-making across the organization. They lead the team that blends deep analytics work with strategic storytelling – translating member experiences, survey results, and performance data into clear, actionable insights that guide priorities. This role serves as a key partner to cross-functional teams, empowering staff at all levels to understand and use data, and helping the organization make smarter, faster, and more meaningful decisions in service of its mission.

In This Role You Will

Strategic Insight Generation & Storytelling

• Translate research and data into meaningful narratives, visualizations, and reports that inform strategy and decision-making across the organization.
• Support internal teams (e.g., member growth, cookies, program & impact) by crafting compelling, data-backed insights to guide actions and measure success.
• Partner with internal communications or strategic leads to refine messaging and tailor insights for specific audiences, including senior leadership and the Board.
  
  

Research & Analytics Oversight

• Oversee the development and execution of member and caregiver surveys, ensuring insights align with organizational priorities.
• Lead membership data modeling and forecasting, setting clear goals for predictive outputs and strategic use.
• Identify and lead process improvements related to data modeling, quality, and insight delivery.
• Deliver regular and ad hoc reporting to monitor progress and surface actionable trends.
• Conduct deep-dive analyses into performance, trends, and challenges to support continuous improvement and innovation.
  
  

Stakeholder Engagement & Cross-Functional Collaboration

• Serve as a trusted advisor to departments by anticipating data needs, responding to performance questions, and providing strategic analytical support.
• Build relationships across departments to encourage data use, ensure alignment, and promote collaborative problem-solving.
• Work closely with internal stakeholders to understand their goals and translate those into measurable outcomes and data plans.
  
  

Team Leadership & Capacity Building

• Lead and mentor a team of researchers and analysts, fostering a high-performing, collaborative, and growth-oriented culture.
• Support professional development of team members and ensure alignment of roles with broader organizational strategy.
• Build data literacy across the organization by championing insights, fostering curiosity, and enabling staff to engage with data confidently and effectively.
• Design and implement a framework to assess and advance the organization’s data maturity, enabling teams to measure progress, identify capability gaps, and strengthen their use of data to inform decisions and drive strategic outcomes.
  
  

General

• Adheres to all relevant policies, procedures, and practices.
• Provide general, ongoing support to members/volunteers, responding to/directing inquiries and consulting with the appropriate groups and individuals to support the mission and vision of GGC.
• Other duties as assigned.
  
  

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.

Requirements

• Post-secondary education in relevant discipline (e.g., business, marketing, statistics, data science) or equivalent work experience.
• 5-7 years experience in a research, data analytics, or insights leadership role, ideally in a mission-driven or membership-based organization.
• Strong expertise in quantitative and qualitative research methods, data modeling, forecasting, and visualization.
• Demonstrated ability to synthesize data into clear, actional, and compelling narratives tailored to diverse audiences.
• Experience leading cross-functional teams and collaborating across departments.
• Advanced knoweldge of analytics platforms and tools (e.g., Power BI, Tableau, SQL, R, Python, Excel).
• Experience managing and mentoring a team, with a commitment to building skills, fostering collaboration, and delivering high-impact work.
• Comfortable managing ambiguity and navigating competing priorities to deliver insights that drive strategy and decision-making.
• Excellent written and verbal communication skills, with experience translating technical findings for non-technical audiences.
• A track record of ownership and accountability, with a commitment to quality, integrity, and follow-through.
  
  

Hiring Range : $86,100 - $101,610/ Annual

If this sounds like a tailor-made job for you, apply today!

This position will remain open until it is filled. Interviews will be conducted on a rolling basis.

Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion. We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities and other equity seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at [email protected] .

We thank all candidates for their interest. Only those selected for an interview will be contacted.