Business Analyst
2iSolutions Inc.
Date: 2 days ago
City: Regina, SK
Contract type: Full time
If interested, please share your resume at: [email protected]
Job Title: Business Analyst
Duration: 1.5 years
Location: Regina, SK
Must Haves
Job Title: Business Analyst
Duration: 1.5 years
Location: Regina, SK
Must Haves
- Collaborate with IT and vendor teams to configure and maintain Cisco Contact Centre solutions, including call routing logic, agent skill groups, and queue management.
- Participate in vendor evaluation and rollout of SmartTAP recording solutions, ensuring compliance with enterprise call recording policies and regulatory standards.
- Serve as liaison between technical teams and business users for M365 feature enablement.
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