Senior DevOps Engineer

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

YOUR FUTURE ROLE

We are looking for a Senior DevOps to join our CX Industry Cloud Order Management Services (OMS) and Customer Loyalty Management(CLM) central Infrastructure team.

The central Infra team is a globally distributed group of highly motivated and skilled InfraOps engineers responsible for designing, building and maintaining the infrastructure foundations of OMS & CLM. We are not embedded in development teams; instead, we provide the reliable, secure, and performant infrastructure platforms they can depend on.

Your Responsibilities Will Be

• Design and implement resilient, scalable, and self-healing infrastructure building blocks targeting zero downtime.
• Automate infrastructure provisioning, deployment, monitoring, and recovery — “automate everything” is our mantra.
• Building and manage integration points between OMS applications and outbound systems (gateways and event buses)
• Define and maintain observability practices: monitoring, logging, alerting, and tracing.
• Embed security-by-design and compliance best practices into all infrastructure operations.
• Act as a trusted expert and mentor to application teams, documenting and sharing decisions, best practices, and how-to guides.
• Partner cross-functionally with development, architecture, and security teams to ensure seamless collaboration.
• Explore and apply AI-powered tools (AIOps) for anomaly detection, log analysis, performance tuning, and operational efficiency.
  
  

Work Experience

• 5+ years in a DevOps, Site Reliability, or InfraOps role.
• Deep knowledge in implementing and managing Kubernetes environments.
• Solid knowledge of cloud infrastructure components (networking, firewalls, load balancers, security, storage, databases – CosmosDB, Postgres).
• Hands-on experience on High availability and Disaster recovery setups.
• Strong background in event-driven systems using technologies such as Confluent Kafka
• Experience running cloud services on top of public cloud platforms (Azure required, GCP and AWS are a plus)
• Experience on Infrastructure as Code (IaC) and Infrastructure as Data (IaD). Using Crossplane technology is a plus
• Knowledge of SAP cloud infrastructure platforms and services (Kyma, BTP, etc.) is a plus
• Good knowledge of observability solutions (Dynatrace)
• Good understanding and experience on CI/CD, ArgoCD, Helm, GitOps, Flux
• Exposure to AIOps platforms (e.g., Dynatrace Davis AI, Azure AI Ops, Elastic AI Assist, or similar) is a plus.
  
  

What You Bring

• Growth mindset: You are a savy learner, with a drive for action and to be helpful to your colleagues, including leveraging AI to boost efficiency.
• Can-do attitude: Creative, collaborative and positive attitude
• Analytical problem solver: Strong analytical, research and problem-solving skills. You enjoy tackling complex technical challenges.
• Strong communicator: Confident in expressing your ideas clearly, both written and spoken, and can adjust your message to technical and non-technical audiences.
• Fluent in English, French is a plus
  
  

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 125900 - 214300(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 434531 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: