Director, Community Engagement & Impact
Greater Toronto Airports Authority
Date: 6 days ago
City: Toronto, ON
Contract type: Full time
Toronto Pearson is transforming. Now’s the time for your career to fly.
The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.
What’s in it for you?
Reporting to the Executive Director, Stakeholder Relations and Community Impact (SR&C), the Director, Community Engagement and Impact plays a pivotal role in delivering measurable community and workforce impact and engagement, and advising multiple stakeholders, including elected officials, the Board of Directors, President and CEO, members of the Executive and Leadership teams on the organization’s strategic plan.
You will act as the primary point of contact between local communities and Toronto Pearson by engaging with communities as a consistent feedback mechanism within the community allowing the public to raise concerns related to public impacts, and to tap into community benefits associated with residing near the airport. You will lead long-term strategic development and execution on a range of programs including airport-wide workforce development, community investment, corporate citizenship, and public consultation, and you will develop and deliver programs that engage the community to support Toronto Pearson’s capital program, with a focus leveraging community investments, local procurement, workforce development, and outreach to realize local benefits and positive community economic and social impacts.
Who are we looking for?
You are passionate about community development, community investment, public consultation and/or resident engagement work and have extensive experience leading complex projects from inception through to implementation while balancing political, community and other stakeholder interests.
You are highly skilled at providing strategic advice and communicating with leadership and political staff on sensitive and confidential issues including familiarity with federal regulation, governance policies, issues, all relevant federal legislation. You are a strong communicator who is comfortable leading public consultation strategies for large-scale, region-encompassing initiatives. You are a relationship builder and astute at navigating internal and external organizations. You are a leader of change with a solid business acumen to help navigate complex and challenging matters and can inspire and motivate others to act with urgency and efficiency.
This is the role for you, if you have:
The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.
What’s in it for you?
- An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community
- Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans)
- A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program
Reporting to the Executive Director, Stakeholder Relations and Community Impact (SR&C), the Director, Community Engagement and Impact plays a pivotal role in delivering measurable community and workforce impact and engagement, and advising multiple stakeholders, including elected officials, the Board of Directors, President and CEO, members of the Executive and Leadership teams on the organization’s strategic plan.
You will act as the primary point of contact between local communities and Toronto Pearson by engaging with communities as a consistent feedback mechanism within the community allowing the public to raise concerns related to public impacts, and to tap into community benefits associated with residing near the airport. You will lead long-term strategic development and execution on a range of programs including airport-wide workforce development, community investment, corporate citizenship, and public consultation, and you will develop and deliver programs that engage the community to support Toronto Pearson’s capital program, with a focus leveraging community investments, local procurement, workforce development, and outreach to realize local benefits and positive community economic and social impacts.
Who are we looking for?
You are passionate about community development, community investment, public consultation and/or resident engagement work and have extensive experience leading complex projects from inception through to implementation while balancing political, community and other stakeholder interests.
You are highly skilled at providing strategic advice and communicating with leadership and political staff on sensitive and confidential issues including familiarity with federal regulation, governance policies, issues, all relevant federal legislation. You are a strong communicator who is comfortable leading public consultation strategies for large-scale, region-encompassing initiatives. You are a relationship builder and astute at navigating internal and external organizations. You are a leader of change with a solid business acumen to help navigate complex and challenging matters and can inspire and motivate others to act with urgency and efficiency.
This is the role for you, if you have:
- Post-secondary degree or a combination of education and relevant experience in Communication, Public Affairs, Community Relations or Public Consultation
- 10+ years of demonstrated experience working in a customer-centric, fast-paced environment, with particular emphasis on Community Engagement and Impact Experience
- Experience with supporting the design and implementation of community benefits programs
- Experience in business or public administration
- Experience in the development of campaigns and communications for community engagement
- 7+ years of people management or leadership experience, building high performing, highly skilled and motivated teams
- Must be able to obtain and retain a Transportation Security Clearance.
- Valid Ontario G Driver’s License
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