Restaurant Supervisor

3 Brasseurs is a growing company that takes its social responsibilities seriously and places people at the heart of its decisions and strategy.

We are looking for enthusiastic individuals to join a close-knit team and share our passion for on-site brewed beer in a warm and welcoming atmosphere.

Being a manager with us means working in a participative management style, while enjoying autonomy and responsibility. Our Supervisor position is a full role that provides excellent development opportunities to build a career with us!

Joining The 3 Brasseurs Team Means Enjoying These Benefits

• Group insurance covered 55% by the employer
• Employee Assistance Program fully paid by the employer
• Employee meal discounts
• Fast-track career advancement opportunities within the company
• A company culture focused on personal and professional growth
• A dynamic team and friendly work environment
• Free parking
  
  

Position Overview

Reporting to the Restaurant Manager, the Supervisor supports the oversight and supervision of staff, ensuring team performance and the proper execution of delegated tasks. As a brand ambassador, the Supervisor embodies the company’s values and represents upper management with professionalism. All actions and decisions are guided by collective success, service excellence, and the well-being of both customers and employees.

This role offers a career development opportunity leading to a management position. It is intended for an experienced team member—whether a server, bartender, or support staff—who demonstrates a strong work ethic and adherence to the company’s best practices.

Main Responsibilities

• Ensure service quality and atmosphere meet company and management standards.
• Manage workflow to guarantee smooth and efficient service.
• Evaluate daily performance through observation and actions, then provide coaching.
• Help identify career development opportunities for team members.
• Assist in resolving employee issues and conflicts.
• Oversee quality control and ensure standards, protocols, and regulations are respected.
• Communicate organizational needs so employees are set up for success.
• Supervise and act as a reference point for employees, offering guidance, support, and compassion.
• Step in to assist management when needed.
• Act as a liaison between staff and management, fostering strong communication.
  
  

Experience

Qualifications for Success

• 6 months to 1 year of supervisory or leadership experience in the restaurant or hospitality sector (an asset).
• Hands-on floor experience with a solid understanding of restaurant operations.
  
  

Skills & Competencies

• Excellent communication skills in French and the ability to communicate in English.
• Strong customer service orientation and ability to prioritize during high-volume periods.
• Natural leadership and team spirit.
• Motivation to learn and develop management skills.
• Ability to support the team in sales management and operational efficiency.
• Strong coaching, motivating, and training abilities.
• Conflict resolution skills and ability to maintain a positive work environment.
• Positive, dynamic attitude with a drive to take on challenges.
• Attention to detail and rigor in task execution.
  
  

Work Schedule

• Full-time or Part-time
• Availability from Monday to Sunday with 2 days off per week
• Participation in both opening and closing shifts on a rotational basis
• Flexible hours: days, evenings, and weekends depending on restaurant needs.