Office Coordinator

Home Instead is an industry leader in providing non-medical home support to seniors around the globe. We have an exciting opportunity for a Office Coordinator to join us in our mission to enhance the lives of aging adults and their families. We are seeking a compassionate and dedicated Office Coordinator to join our team from Tuesday to Saturday 9-5pm

Primary Responsibilities

• Greet and welcome visitors warmly and professionally.
• Answer incoming calls in a friendly, professional, and knowledgeable manner, directing them to the appropriate staff members.
• Manage visitor inquiries pleasantly and notify the appropriate staff member of their arrival.
• Attend weekly company meetings and take comprehensive minutes.
• Field new client inquiries over the phone and schedule care consultations.
• Maintain accurate client and CAREGiver records in the operating system.
• Demonstrate open and effective communication with the owner, colleagues, and CAREGivers.
• Ensure Home Instead standards are met and upheld.
  
  

Secondary Responsibilities

• Assist with the hiring process for new CAREGivers, including handling employment inquiries and processing applications.
• Assist with making reference calls for prospective CAREGivers promptly.
• Support billing processes, including client invoicing and CAREGiver payroll.
• Assist with mailing client invoices and CAREGiver payroll.
• Process criminal background checks and Department of Motor Vehicle checks.
• Order and stock office supplies.
• Maintain supplies such as postage, paper, PPE, gloves, snacks.
• Perform other necessary functions as assigned.
  
  

Our Ideal Candidate

• Excellent oral and written communication skills, with the ability to listen effectively.
• Ability to work independently, maintain confidentiality, and meet deadlines.
• Effective interpersonal skills, sound judgment, and good decision-making abilities.
• Demonstrates discretion, integrity, and fair-mindedness in line with company standards, practices, policies, and procedures.
• Strong organizational and prioritization skills for daily, monthly, and yearly tasks.
• Proficient in Microsoft Word and Excel.
• Proactive, enthusiastic team player who supports high-quality senior care delivery.
• Minimum of a high school diploma or equivalent required.
• One year of related business experience or a combination of education and work experience is considered.
• Valid driver's license required & car
  
  

What we Offer

• Team player environment. We are very hands on and work as a team!
• Opportunities for career advancement and professional development
• Team building events
• Benefits
  
  

If you are passionate about making a difference in the lives of seniors and are looking for a meaningful weekend position, we’d love to hear from you!

Home Instead is an equal opportunity employer. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. We celebrate diversity and are committed to creating an inclusive environment for all employees.