Facilities Coordinator

Vancouver - British Columbia - Canada

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About The Role


As a CBRE Facilities Coordinator, you will support the facilities management team in successfully fulfilling the client's requirements. The role may include front desk responsibilities.

What You’ll Do

• Respond to client inquiries and concerns, ensuring prompt and quality service delivery and conducting follow-ups to ensure customer satisfaction.
• Create work orders and assign them to multiple technicians, subcontractors, and vendors.
• Communicated work orders to technicians and helped management with problem-solving.
• Generate reports on open and closed work orders and verify their status with the appropriate technician or vendor.
• Maintain records such as work orders, proposals, and department files.
• Check the accuracy of the completed paperwork.
• Train vendors on work order and billing procedures
• Process invoices and ensure the correct cost center coding is used.
• Assist with the inspections on the facility campus.
• Assist with process and procedure training.
• Partner with the maintenance team to support inspections and day-to-day routine work
• Support Shipping & Mail, Reception Services, Events, and escort vendors as needed
• Support supervisors and managers to ensure that all pre-approved budgets are consistently maintained on an ongoing basis using approved financial control tools (spreadsheets, reports or similar)
• Collaborate with cross-functional partners such as IT, Corporate Security, Safety/Emergency Preparedness, and Crisis Management as needed
• Fill in at any of the company’s building lobbies during vacations, schedule changes, breaks, and meal breaks if required
  
  

This is not a comprehensive list of job requirements, additional tasks may be included.

What You’ll Need

• Applicants must be authorized to work in Canada without the need for visa sponsorship now or in the future.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• A high school diploma or general education degree is required. Minimum of 3-5 years of related experience and/or training.
• Capable of understanding and interpreting instructions and correspondence, with the confidence to ask questions to ensure comprehension.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/ or supervisors.
• Ability to effectively present information to internal colleagues.
• Basic analytical abilities and knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
• Capability to comprehend and execute general instructions and solve problems in common situations.
• Physical requirements include stooping, standing, walking, climbing stairs and ladders, and the ability to lift and carry heavy loads of 40 lbs. or more.
• Decision-making ability with a general understanding of procedures and company policies to achieve goals and deadlines.
• Strong organizational skills with an inquisitive mindset.
• Experience in office furniture changes, upgrading current workspaces
• Ability to prioritize conflicting tasks and meet deadlines
• Proficiency with Calendar, Mail, and other OS X-based office systems is a plus
• Effective time management, including the ability to multi-task, organize, and prioritize
• Ability to influence others, handle conflict appropriately, and know when to escalate issues upward
• Flexibility with schedule changes
• Experienced in working in a multi-faceted, fast-paced environment
• Must strictly follow clients' attendance policies
  
  

Why CBRE?


When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure


We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary offered for the Facilities Coordinator role is $60,000 annually. The compensation that is provided to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: Group Retirement Program, Medical, Dental and Vision coverage, Life Insurance and more.

Equal Employment Opportunity Statement: CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individual with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at Via telephone at +1 866 388 4346 (Canada) and +1 866 225 3099 (U.S.)

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more

Service line: GWS Segment