Sales Account Manager - Fundraising Specialist

The Opportunity

We are looking for a Sales Account Manager – Fundraising Specialist to join our Fundraising department. This role is focused on building and maintaining strong customer relationships, driving retention, and ensuring fundraising groups have a seamless experience. You will manage client accounts, coordinate campaigns, and support program growth, while also providing operational assistance during peak fundraising seasons.

This is an excellent opportunity for a soon-to-be graduate or a recent graduate to launch their career in sales, customer management, and marketing within a collaborative and fast-paced environment.

DeVry Overview

DeVry Greenhouses is a wholesale supplier of bedding plants and nursery trees. Through our fundraising programs, we partner with schools, community groups, and organizations to deliver high-quality products that help raise funds for meaningful causes. At DeVry, we roll up our sleeves and work hard – especially during peak seasons but we also know how to have fun doing it with an energetic, supportive team.

Responsibilities

The successful candidate will:

• Develop and execute recruitment and re-engagement campaigns (emails, calls, other channels)
• Maintain and update CRM and mailing lists with accurate, organized data
• Distribute and track CSAT/NPS survey, following up on customer feedback
• Ensure high-quality customer service by overseeing responses to inquiries
• Assist with campaign and resource material design aligned to DeVry’s brand
• Contribute to social media content planning and preparation
• Provide operational support during peak fundraising seasons (emails, calls, logistics)
• Collaborate across team to ensure smooth execution of fundraising programs
  
  

Qualifications:

• Positive, can-do attitude and strong interpersonal skills
• Bachelor of Business Administration (BBA) degree or post-secondary equivalent preferred
• Sales and/ or marketing experience is an asset
• Strong organizational and data management skills
• Content creation skills for email, social media, and campaigns
• Proficiency in MS Office and CRM platforms
• Excellent written and verbal communication – articulate, ethical, and influential
• Ability to remain calm under pressure and thrive in a team setting
  
  

KPIs:

• Customer retention and satisfaction scores (NPS, CSAT)
• Success of recruitment campaigns for past customers
• Contribution to program growth and long-term fundraising success
  
  

Total Rewards:

• Annual wage range: $47,000-$52,000+ based on schooling and experience (based on full-time hours)
• Eligible for benefits after probationary period
• Annual wage review and performance reflections twice per year