Senior Site Reliability Engineer

Who are we?

We are a health technology startup building the search and data infrastructure for digital health systems of tomorrow. Our mission is simple, but the environment which we specialize in is complex.

We power enterprise-scale health organizations and healthtech startups to improve and optimize access to health care & support across North America and Europe. At our heart, we are a product & technology driven organization, and we look for people who share our vision leveraging technology to solve and scale some of the most impactful operational challenges in healthcare.

As our team expands, we are searching for a seasoned site reliability engineer to join our ranks and play a pivotal role in building and maintaining automation software, while also taking charge of enhancing our infrastructure and ensuring seamless on-call support for Clinia's operations.

What are we looking for?

We look for people who stand out, make us better and for whom a 7/10 isn’t “ok”. We want someone who brings their whole self to work, who’s deeply passionate about what they do, and who’s excited to contribute to a culture rooted in ownership, collaboration, and continuous improvement.

We’re building something that matters, and we want teammates who care deeply—about the mission, the craft, and the people they work with.

Your role

We are seeking a talented and experienced Site Reliability Engineer with a strong background in automation software development and a passion for handling on-call responsibilities. As a key member of our team, you will not only be responsible for writing and maintaining automation software but also play a crucial role in improving our infrastructure to ensure smooth operations for Clinia. Your expertise will be instrumental in solidifying our technology foundations and supporting the growth of our company. Collaboration with various teams will be essential as we collectively strive to enhance Clinia's infrastructure capabilities and ensure optimal performance.

As a Senior SRE you will:

• Own and improve production reliability through participation in an on-call rotation, effective incident response, and postmortems.
• Architect, build, and maintain scalable infrastructure using Terraform and IaC practices across AWS, GCP, and Azure.
• Manage Kubernetes clusters, powered by EKS, Bottlerocket and Cilium/eBPF.
• Deploy applications with Helm and FluxCD, and plan the evolution to autopilot-level operators.
• Establish and evolve observability to ensure system health, performance, and security. We use industry standards, such as OpenTelemetry and Prometheus, and Grafana LGTM (Loki/Tempo/Mimir) as our storage backend.
• Collaborate with product and engineering teams to embed reliability into service design.

In terms of skills, you should have:

• Proven experience supporting production systems at scale, including on-call and incident response under the pressure of high SLAs. Excellent communication skills to quickly and effectively handover or escalate incidents.
• Experience managing AWS cloud environments using Terraform. GCP and Azure are nice to have.
• Strong understanding of Kubernetes internals and cluster management, including Helm charts, community operators (such as CNPG) and a GitOps CD tool like Flux.
• Solid understanding of Linux systems and TCP/IP networks, including security, compliance, and modern systems such as eBPF and Cilium.
• Familiarity with OpenTelemetry and Prometheus.

If you have other skills that you think would be a plus for the team, we are of course very curious to hear from you.

What we have to offer you

• Equity participation via ESOP - more on this below
• 4 weeks of vacation;
• Summer schedules;
• Group insurance from day 1; 
• Direct access to a 24/7 online doctor for you and your family through our partner (and client) Dialogue from day 1;
• Employee and Family Assistance Program (EFAP);
• Flexible hours: free to work the hours you are most productive;
• Flexible office: free to work from wherever you want; 
• Autonomy, because Hey, you're the specialist;
• Independence of action in a highly collaborative environment; 
• High-performance equipment (MacBook Pro with Apple Silicon);
• Camellia Sinensis tea and Montreal roasted coffee for your office time;
• Pet therapy with Clinia's dogs @pico_the_teckle, Alaska and Opale;
• Team buildings, 5@7, and team activities.

But also, this: 

Moving is important : Clinia fundamentally believes in a balanced, active lifestyle. That's why we decided to offer a bonus ($) for every hour of physical activity you do: hiking, biking, running, climbing - whatever your sport, whatever day of the week, we encourage you to keep going

Clinia for All. We fundamentally believe in sharing the value we create as a team to all team members. As such, we are proud to offer an Employee Stock Option Plan (ESOP) accessible to all full-time team members around the globe. 

We also offer the opportunity to :

• Play an essential role in the development of a scaling company;
• Contribute to the development of a product impacting millions across the globe;
• Work with a team of persevering and ambitious people with a true team spirit.

Our approach is simple:

We are a dynamic team that advocates the involvement and equality of everyone in decision-making - we don't say that to be cool, we really believe in it. So we're looking for someone who can use their expertise to help us build a solid future for tomorrow. Do you have the motivation, focus and entrepreneurial spirit to meet this challenge? We're looking for someone like you!

Proudly B Corp Certified, join our team and be part of a company dedicated to making a positive impact on the world. Come grow with us!

Apply now !

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