Credit Union Insurance Commercial Underwriting Manager - P&C

Company: CUMIS

Department: CU & Specialty Distribution

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: English is required, French is an asset.

Additional Information: This/these role(s) is/are currently vacant.

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

The Risk Solutions Group offers exceptional insurance protection and value-add risk mitigation products and services to the Canadian credit union system. Our mission includes to be part of the success story of credit unions.

The new manager role is responsible for managing and leading the team operations, and providing technical expertise, coaching, development, human resource and performance management for the risk management services team. The Manager role will work in collaboration with the RSG leadership team to develop and implement the credit union risk management strategy for the Credit Union Property and Casualty (CUPAC) and The Credit Union Bonding Program (TCUBP) (TCUBP). The role will assess credit union risks (including new and emerging risks) as well as research, develop and provide risk management and loss prevention services. The Manager will work in collaboration and coordination with our RSG claims management team.

How You Will Create Impact

• Set, monitor & oversee performance metrics and goal management for individuals and the team. Using information and reports, assess your teams results, goal achievement and productivity, conduct reviews, identify trends and implement plans as needed.
• Create a high-performance culture through alignment of your team's work with organizational goals and successfully convey strategy and changes with a sense of positive advocacy.
• Act as the first level for questions and issues relating to the technical areas of risk management applicable to credit union risk to provide the technical leadership for your team, including technical areas of risk assessment, mitigation techniques and controls, and implemetation.
• Lead in the monitoring, analysis, and development of control criteria for risk exposures faced by our credit union partners, including new and emerging risks.
• Develop and implement TCUBP & CUPAC underwriting team Operation Plan. Implement RSG Commercial insurance Underwriting Strategies and Operational guidelines, and support RSG underwriting philosophy and financial objectives
• Allocation of master policy and key individual account premiums for TCUBP and integrated service clients in accordance with the TCUBP rating model to ensure proper apportionment of premiums
• Responsible for any deviations from standard underwriting rules or policy forms that may be required by individual clients
• Monitor appropriate risk and financial underwriting measurement & control criteria, ensuring account-level rating and coverage decisions are appropriate Provide post-claim underwriting and underwriting input into the management of major losses
  
  
  

How You Will Succeed

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
• You foster innovation and continuous improvement with a focus on client experience.
• You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
• You successfully convey messages and demonstrate openness to exploring alternative points of view.
• You use critical thinking to guide decision making and apply a strategic mindset to adjust business plans based on shifting priorities.
  
  
  

To Join Our Team

• You have 6-9 years of experience in Risk Management and Commercial Underwriting.
• Working knowledge of insurance policies and coverage, specifically applicable to credit unions (crime, cyber, professional liability, property)
• Excellent problem-solving skills & sound judgement. Ability to develop creative solutions to unique issues & opportunities.
• Strong knowledge of commercial underwriting with specialty in the Financial Institution market.
• Communication – strong verbal and written skills to convey ideas, provide feedback and resolve issues effectively, etc
• Leadership – ability to inspire, motivate and empower team of insurance professionals.
  
  
  

What You Need To Know

• You are required to have your own vehicle, valid driver’s license and insurance.
• This role involves direct contact with clients and/or service providers in their environment.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
  
  
  

What’s in it for you?

• Training and development opportunities to grow your career.
• Paid time off to support your personal and family needs.
• A holistic approach to your well-being, with a supportive workplace culture.
• Paid volunteer days to give back to your community.
• A comprehensive total rewards package, including competitive salary, pension and benefits.