Program Assistant - Cipriano Centre - Regular Part-time 2025-14711 (2025-14711)
Sunnybrook
Date: 9 hours ago
City: Toronto, ON
Contract type: Part time

Summary Of Duties
Sunnybrook Health Sciences Centre has an exciting opportunity for an Intake Coordinator/ Program Assistant in the new Peter Cipriano Centre for Seniors Health. The Intake Coordinator/Program Assistant plays a pivotal role in facilitating the seamless referral intake process for patient care and assists with projects within the department.
Summary Of Duties
Sunnybrook Health Sciences Centre has an exciting opportunity for an Intake Coordinator/ Program Assistant in the new Peter Cipriano Centre for Seniors Health. The Intake Coordinator/Program Assistant plays a pivotal role in facilitating the seamless referral intake process for patient care and assists with projects within the department.
Summary Of Duties
- Provide advanced program assistance to the department of Specialized Geriatric Services (SGS)
- Responsible for incoming calls to the intake office, email, and faxes; directing inquiries to the appropriate team member.
- Primary point of contact for all referrals coming to the department.
- Screens SGS referrals and works with Clinical team.
- Prepares patient charts.
- Registers and updates patient information.
- Coordinates service providers for office maintenance, repairs, and other related tasks.
- Coordinates and distributes internal communications, announcements updates, meeting scheduling, and prepares meeting minutes. Collects, analyzes, and prepares reports.
- Liaises with community partners and serves as a link between the community and clinical team.
- Supports onboarding of new hires, and organizes staff engagement initiatives.
- Prepares timesheets and corrections for payroll.
- Other administrative duties as required.
- Completion of Medical Office Administration program or equivalent.
- A minimum of two years of related experience, in a health care setting.
- Ability to type 45 - 60 WPM or keyboarding at 106 net strokes per minute.
- Demonstrated excellence in customer service and experience interacting effectively with a wide range of professional staff and displays patient focused care behavior.
- Advanced proficiency with Microsoft Office Suite including Word, Outlook, Excel, PowerPoint, Adobe Acrobat, Zoom, Visio, survey tools and familiarity with VHS, QuadraMed, Oscar and Sunnycare.
- Previous experience with staff payroll software such as Dimensions preferred.
- Strong communication and interpersonal skills with demonstrated experience handling sensitive issues and confidential information.
- Superior time management, organizational skills, accuracy and attention to detail.
- Demonstrated independence and comfort in taking initiative on resolving issues within scope of responsibility.
- Ability to work independently and as part of a team, demonstrating a proactive and collaborative approach.
- Evidence of good attendance, a satisfactory performance history and a discipline-free record required.
- Enjoys working with older adult patient population.
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