Immigration Consultant, Human Resources

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

We are looking for a bilingual Immigration Consultant to join our Human Resources team! As an Immigration Consultant, you will provide advice, support and recommendations as it relates to foreign worker hiring processes. This role will also support HR and our business leaders in navigating employee scenarios and will work appropriately with internal and external stakeholders as required. You will work with a dynamic team that is always ready for the next challenge.

What You’ll Do Here

• Answer and handle immigration inquiries and processes received by employees, the HR community and external partners according to the best immigration practices in place by email and case management request
• Liaise with immigration vendors to always ensure foreign worker compliance
• Provide advice to the HR community and business unit leaders on all elements related to foreign workers
• Advise the HR community of changes related to immigration laws and regulations
• Monitor and audit the diverse administrative tasks related to the employee’s immigration status, such as work permit applications, permanent residency forms, renewal opportunities and permit restriction’s compliance
• Lead the review of policies and business processes and recommend the implementation of best practices in compliance with immigration legislations and regulations to streamline processes and ensure consistency of service provided
• Continuously look for opportunities to improve efficiency and reinforce compliance by implementing tools, procedures and processes
  
  

What You Bring To The Table

• A combination of 3 to 5 years of practical experience in Canadian Immigration practices or related experience
• Regulated Canadian Immigration Consultant (RCIC) is a strong asset
• Knowledge of immigration laws and regulations
• Excellent customer service and interpersonal skills
• Demonstrates initiative, good judgment and autonomy
• Excellent verbal and written communication skills
• Capacity to adapt rapidly in an ever-changing environment
• Positive attitude and strong sense of ethics
• Ability to work effectively in situations involving simultaneous demands and rapid change
• High degree of autonomy and resourcefulness
• Rigorous, attention to detail and organized
• Strong analytical and problem-solving skills
• Ability to handle confidential information and exercises great discretion
• Bilingualism in English and French is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
  
  

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
  
  

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.