RENTAL SUPERVISOR & RENTAL ASSOCIATE

We are currently seeking 2 candidates for our rental team:

-1 rental supervisor - Full Time, 5 days per week, starting at $22

-1 rental associate - Full Time/Part Time, starting at $19

PRIMARY ROLES & RESPONSIBILITIES

• Cover basic front line duties, including POS, sales & rentals
• Take bookings over the phone or by emails
• Welcome customers and set their rentals in a friendly, professional manner
• Provide directions, trail recommendations and general inquiries to customers
• Follow through on tasks given by management promptly
• Direct customers through the entire rental process
• Complete a multitude of daily opening and closing duties
• Complete all necessary forms and paperwork in the appropriate manner
• Make efficient use of daily workloads and manage new expectations
• Respond to customer concerns, or direct accordingly
Monitor completion of a daily task list

QUALIFICATIONS

• Must be friendly and approachable, and passionate about biking and other outdoor sports!
• Experience in a customer service role, previous sports retail/rental experience preferred
Must be knowledgeable about mountain bikes, ski equipment and/or other outdoor activities and gear

Other perks: Industry prices, access to our rental fleet!

Please apply online and send us a cover letter and resume at [email protected] or drop one off in person at the shop! 401 1st Ave, Fernie BC.