Lead Product Manager, AI Research Experiences (Scribd)
Scribd, Inc.
Date: 3 weeks ago
City: Ottawa, ON
Contract type: Full time
About The Company
At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare.
We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.
When it comes to workplace structure, we believe in balancing individual flexibility and community connections. It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in-person moments to build collaboration, culture, and connection. For this reason, occasional in-person attendance is required for all Scribd employees, regardless of their location.
So what are we looking for in new team members? Well, we hire for “GRIT”. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd, we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT-ty approach to their work. In a tactical sense, GRIT is also a handy acronym that outlines the standards we hold ourselves and each other to. Here’s what that means for you: we’re looking for someone who showcases the ability to set and achieve Goals, achieve Results within their job responsibilities, contribute Innovative ideas and solutions, and positively influence the broader Team through collaboration and attitude.
About The Team & Role
We are looking for a Lead Product Manager to shape the strategy and drive execution for a zero-to-one product that helps researchers do consequential work on Scribd by cutting time to insight and turning findings into task-ready outputs across a library of 300M documents, serving 200M monthly users. You will design experiences where people do not just find documents, they understand them, pull together context from multiple documents, and produce shareable results with clear source traceability. In this pivotal role, you will help transform Scribd from a document destination into an AI-powered research engine, partnering closely with Design, UXR, Engineering, ML, and the Synthesis team, and grounding decisions in user insights, crisp strategy, and practical LLM know-how.
Success here means taking a zero-to-one bet from thesis to traction: set a clear vision and north star, pick metrics that reflect real progress, validate with fast experiments, and ship features that cut time to insight and produce shareable outputs with clear provenance. The ideal candidate blends design thinking, deep AI/LLM fluency, and seasoned product management; works closely with Design, UXR, Engineering, Analytics, Data Science, and ML; and has a record of taking zero-to-one products to adoption and scale. Your mix of long-range strategy and hands-on execution will shape how the world discovers, understands, and connects knowledge on Scribd.
You Will / Responsibilities
In the United States, outside of California, the reasonably expected salary range is between $130,000 [minimum salary in our lowest US geographic market outside of California] to $242,500 [maximum salary in our highest US geographic market outside of California].
In Canada, the reasonably expected salary range is between $165,000 CAD[minimum salary in our lowest geographic market] to $227,000 CAD[maximum salary in our highest geographic market].
We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.
Working at Scribd, inc.
Are you currently based in a location where Scribd is able to employ you?
Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance:
United States
Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C.
Canada
Ottawa | Toronto | Vancouver
Mexico
Mexico City
Benefits, Perks, And Wellbeing At Scribd
We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process.
Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare.
We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.
When it comes to workplace structure, we believe in balancing individual flexibility and community connections. It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in-person moments to build collaboration, culture, and connection. For this reason, occasional in-person attendance is required for all Scribd employees, regardless of their location.
So what are we looking for in new team members? Well, we hire for “GRIT”. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd, we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT-ty approach to their work. In a tactical sense, GRIT is also a handy acronym that outlines the standards we hold ourselves and each other to. Here’s what that means for you: we’re looking for someone who showcases the ability to set and achieve Goals, achieve Results within their job responsibilities, contribute Innovative ideas and solutions, and positively influence the broader Team through collaboration and attitude.
About The Team & Role
We are looking for a Lead Product Manager to shape the strategy and drive execution for a zero-to-one product that helps researchers do consequential work on Scribd by cutting time to insight and turning findings into task-ready outputs across a library of 300M documents, serving 200M monthly users. You will design experiences where people do not just find documents, they understand them, pull together context from multiple documents, and produce shareable results with clear source traceability. In this pivotal role, you will help transform Scribd from a document destination into an AI-powered research engine, partnering closely with Design, UXR, Engineering, ML, and the Synthesis team, and grounding decisions in user insights, crisp strategy, and practical LLM know-how.
Success here means taking a zero-to-one bet from thesis to traction: set a clear vision and north star, pick metrics that reflect real progress, validate with fast experiments, and ship features that cut time to insight and produce shareable outputs with clear provenance. The ideal candidate blends design thinking, deep AI/LLM fluency, and seasoned product management; works closely with Design, UXR, Engineering, Analytics, Data Science, and ML; and has a record of taking zero-to-one products to adoption and scale. Your mix of long-range strategy and hands-on execution will shape how the world discovers, understands, and connects knowledge on Scribd.
You Will / Responsibilities
- Chart the zero to one strategy for Research Journey experiences from concept to scale, with tight alignment across adjacent product areas.
- Partner with Machine Learning, Engineering, Applied Research, and the Synthesis team to bring document grounded insights into reading and workspace flows, shipping reliable production features with clear provenance.
- Define the metrics that matter for the research journey, and connect them to conversion, retention, and LTV.
- Balance short term wins with long term vision, delivering incremental improvements while building a durable research engine aligned with Scribd’s 3 year AI strategy.
- Fuse data with the voice of the customer, synthesizing experiment results, analytics, and user research to inform prioritization and design.
- Communicate with clarity and influence, aligning product, engineering, design, content, and executive stakeholders on requirements, timelines, deliverables, and expected impact.
- 7+ years of product management with senior IC ownership, including taking products from zero to one.
- Demonstrated success shipping AI or LLM-powered features that improved core outcomes such as time to insight, task completion, or trust at scale.
- Strong product sense and interaction design instincts that make complex information feel simple and reliable.
- Practical depth in retrieval and prompting, and facility with tradeoffs among quality, latency, and cost.
- Track record of thriving amid ambiguity by shaping a multi-year vision, aligning cross-functional teams, and delivering incremental wins.
- Exceptional written and verbal communication, from product briefs to data backed decisions for senior leadership.
- Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical experience.
- Hands-on proficiency with SQL and a scripting language such as Python for quick analysis, prototyping, and evaluation.
- Familiarity with modern LLM operations and retrieval tech.
- Passion for the written word and open knowledge—a genuine drive to build products that democratize expertise and help people learn, teach, and create.
In the United States, outside of California, the reasonably expected salary range is between $130,000 [minimum salary in our lowest US geographic market outside of California] to $242,500 [maximum salary in our highest US geographic market outside of California].
In Canada, the reasonably expected salary range is between $165,000 CAD[minimum salary in our lowest geographic market] to $227,000 CAD[maximum salary in our highest geographic market].
We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.
Working at Scribd, inc.
Are you currently based in a location where Scribd is able to employ you?
Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance:
United States
Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C.
Canada
Ottawa | Toronto | Vancouver
Mexico
Mexico City
Benefits, Perks, And Wellbeing At Scribd
- Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.
- Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees
- 12 weeks paid parental leave
- Short-term/long-term disability plans
- 401k/RSP matching
- Onboarding stipend for home office peripherals + accessories
- Learning & Development allowance
- Learning & Development programs
- Quarterly stipend for Wellness, WiFi, etc.
- Mental Health support & resources
- Free subscription to the Scribd Inc. suite of products
- Referral Bonuses
- Book Benefit
- Sabbaticals
- Company-wide events
- Team engagement budgets
- Vacation & Personal Days
- Paid Holidays (+ winter break)
- Flexible Sick Time
- Volunteer Day
- Company-wide Employee Resource Groups and programs that foster an inclusive and diverse workplace.
- Access to AI Tools: We provide free access to best-in-class AI tools, empowering you to boost productivity, streamline workflows, and accelerate bold innovation.
We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process.
Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
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