Technical Operations Administrator

Introduction

Are you a detail-oriented, organized professional looking to play a key role in the smooth operation of a growing company? We’re looking for a Technical Operations Administrator to join our dynamic team. If you're passionate about logistics, customer support, and working in a collaborative environment, we want to hear from you!

About the Company

StressMarq Biosciences is a bioreagents company producing high-quality, cutting-edge research products for the life sciences and discovery research markets. Our diverse portfolio of antibodies, proteins, immunoassay kits, and small molecules are utilized across a range of biomedical research fields including neuroscience, cancer research, and cell signaling.

In recent years, StressMarq has become a market leader in the development and commercialization of a range of fibrillized and oligomeric protein preparations for use in neurodegenerative disease research including Alzheimer’s and Parkinson’s.

Benefits:

• Competitive Compensation & Benefits Package
• Paid Time Off & Vacation
• Medical, Dental, Vision Care (Personal Health Savings Account)
• Retirement Savings Plan with Employer Matching
• Multiple Bonus Programs & Bi-Monthly Staff Appreciation Lunches
• Growth & Development: Opportunities for skill-building, career advancement, and continuous learning.
• Collaborative Culture: Work with a friendly, talented team across multiple departments, including sales, marketing, and R&D and manufacturing labs.
• Impact on Cutting-Edge Research:

Your technical support will be essential to researchers achieving their goals and advancing their experimental results.

• Supportive Work Environment: Enjoy a stable, 8-to-4 schedule with a supportive team ready to collaborate.

Responsibilities and Impact:

• Operations & Logistics:

While ensuring smooth daily operations, you'll also ensure that products are delivered in a timely manner to meet the specific needs of ongoing research projects. You’ll manage inventory, track shipments, and process orders, ensuring that our customers have access to the materials they need.

• Data & Reporting:

Assist in analyzing experimental data when needed, cross-referencing inventory counts with product use and maintaining accurate records.

• Technical Support for Researchers:

Resolve technical challenges and troubleshoot issues based on experimental results. Offer guidance on product usage and help researchers optimize the application of our products in their experiments.

• Cross-Department Collaboration:

Work with internal teams, including Marketing, R&D and Manufacturing. Support the lab in maintaining accurate product inventories and ensuring the right tools and reagents are available for ongoing experiments.

What You’ll Bring to the Table:
We’re looking for a candidate who is not only highly organized and detail-oriented but also possesses the technical expertise to provide targeted support to researchers based on their experimental needs. Here’s what we’re hoping you can bring:

• Education & Experience:

A Bachelor’s degree (or equivalent experience) in fields such as Neuroscience, Biology, Biochemistry, or similar.

• Problem-Solving & Troubleshooting:

You will help researchers resolve technical challenges by offering guidance based on experimental results. Experience in troubleshooting lab-related issues or advising on the correct use of research products is a big asset.

• Communication Skills:

You’ll need to effectively communicate technical information to diverse audiences, ensuring researchers can apply products successfully in their work. You’ll also need to collaborate closely with internal teams to relay any issues or feedback.

• Tech-Savvy:

You’re proficient in the tools necessary to track product orders, shipments, and inventories, and ideally have familiarity with Sage 50 Accounting, FedEx Ship Manager, and Microsoft Office suite.

• Technical Expertise:

A solid understanding of the scientific principles behind our products (e.g., antibodies, proteins, immunoassay kits) and how they are used in research experiments. Bottom of Form

Job Type: Full-time

Pay: $44,000.00-$48,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off

Work Location: In person