Manager, Internal Communication

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Please note Loblaw's Return to Office Policy, is 4 days in the office

Manager, Communication — Technology & Analytics

The Manager, Communication, is responsible for developing and executing internal communication strategies and initiatives that inform, engage, and inspire our Technology & Analytics teams. This role is pivotal in supporting the division’s internal brand, fostering a vibrant and inclusive culture, and ensuring colleagues understand how their work contributes to our strategic objectives.

As a key content creator, storyteller, and organizer, you’ll partner with leadership to bring clarity and energy to key events and messages — from townhalls and offsites to everyday communications that connect our people to the work that matters most. This is an individual contributor role with high responsibility and high visibility, reporting to Director, Planning & Delivery

What You'll Do:

• Lead the design and execution of an annual communication strategy for Technology & Analytics, aligned with divisional goals and enterprise priorities.
• Plan, research, and write a wide variety of high-quality business communications for senior leaders, including remarks, presentations, newsletters, announcements, articles, video scripts, Q&As, and more.
• Design and develop high-impact presentations for internal townhalls, offsites, and engagement events — ensuring messages are clear, compelling, and visually polished.
• Craft compelling narratives that distill complex data, analytics, and technology topics into clear, concise, and outcome-driven stories that resonate with business leaders and colleagues alike.
• Own our communications ecosystem — intranet, email, video, townhalls, team meetings, and campaigns — raising the bar on clarity, relevance, and execution.
• Leverage new tools, technologies and creative approaches to increase the effectiveness and impact of communications, delivering best-in-class programs.
• Develop strong and trusted relationships with senior leaders and their teams, understanding their priorities and how communication can support their objectives.
• Collaborate with HR and culture teams to create communications that advance inclusion and belonging.
• Provide strategic counsel to leaders during regular updates and change moments, ensuring messages are timely, transparent, and aligned.
• Measure and optimize communications performance, using data-driven insights to continuously improve reach and impact.
  
  

What You’ll Bring:

• Bachelor’s degree in communications, public relations, journalism, or a related field — or equivalent work experience.
• Exceptional written and oral communication skills, with a proven ability to distill complex information into clear, engaging content for diverse internal audiences.
• Familiarity with technology organizations and modernization trends (including data, analytics, and AI), and an ability to translate these into business-focused communications.
• Self-starter with strong networking skills — able to work independently, proactively identify opportunities, and embed yourself into larger team discussions.
• Collaborative influencer with proven success building trust and alignment across senior leaders, cross-functional teams, and matrixed organizations.
• Creative problem solver, bringing innovative thinking and new tools to address communications challenges.
• Adaptable and resilient, comfortable navigating ambiguity and shifting priorities while managing multiple projects to deadline.
• Advanced presentation design skills (e.g., PowerPoint, Google Slides, or equivalent), with experience developing executive-ready materials that simplify and amplify complex topics.
  
  

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

#EN

#SS #COMMU #ON