Salesforce Project manager

Winobell Inc


Date: 14 hours ago
City: Toronto, ON
Contract type: Full time
About The Role

About the Role

We are seeking an experienced and highly skilled Salesforce Project Manager to lead a large-scale, multi-cloud Salesforce implementation program(Long Term). This role requires exceptional program management capabilities, deep Salesforce ecosystem knowledge, and proven success delivering enterprise-grade CRM transformations. The Project Manager will be responsible for ensuring delivery excellence, stakeholder alignment, and measurable business outcomes.

Key Responsibilities

Program Leadership & Governance

  • Lead a multi-year Salesforce program spanning multiple business units and geographies.
  • Establish and oversee program governance, risk management, and compliance frameworks.
  • Ensure delivery against defined scope, budget, and timelines with full accountability.
  • Provide executive-level reporting to client stakeholders, steering committees, and internal leadership.

Project Delivery Management

  • Drive execution across Salesforce Clouds (Sales, Service, Experience, CPQ, and potentially FSC).
  • Oversee data migration, integrations, release management, and adoption planning.
  • Coordinate cross-functional teams of Architects, Developers, BAs, Testers, and Admins in global setups.
  • Ensure adherence to Agile/Scrum and hybrid methodologies, adapting where needed for scale and client context.

Stakeholder Engagement

  • Act as the primary client partner, managing C-suite and business stakeholder expectations.
  • Translate business strategy into a Salesforce delivery roadmap aligned with client objectives.
  • Build trusted relationships with client sponsors and internal leadership.

Quality & Best Practices

  • Champion Salesforce best practices, accelerators, and governance frameworks to ensure scalability and maintainability.
  • Enforce quality gates across design, build, test, and deployment phases.
  • Drive continuous improvement through lessons learned, retrospectives, and metrics-driven decisions.

Requirements

  • 10+ years of project/program management experience, with 6+ years in Salesforce delivery.
  • Proven track record of leading enterprise-scale Salesforce programs.
  • Strong understanding of Salesforce platform architecture, AppExchange, and integration patterns.
  • Expertise in governance, change management, risk/issue management, and reporting for long-term programs.
  • Exceptional stakeholder management and communication skills; able to work effectively with both technical and executive audiences.
  • Certifications strongly preferred: PMP, PMI-ACP, CSM, Salesforce Administrator, Salesforce Consultant (Sales/Service/FSC).

About The Company

Winobell is an IT consulting and services company specializing in Salesforce implementation, customization, and enterprise software solutions. We help businesses streamline their processes, enhance customer relationships, and achieve digital transformation through cutting-edge technology and expert consulting.

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