Salesforce Administrator/Developer

The Company

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.

The Role

The Salesforce Admin/Developer supports day-to-day administration, development, and optimization of the Salesforce platform for our organization. This role collaborates with stakeholders to gather requirements, implement technical solutions, and enhance the overall Salesforce environment to meet business needs.

What You'll Do

• Assist in managing and maintaining the Salesforce platform, including user setup, roles, profiles, permissions, data management, and security settings.
• Develop and implement custom solutions using Apex, Visualforce, Lightning Components, and Flows with guidance from senior developers.
• Support requirements gathering, troubleshoot issues, and resolve basic user support tickets.
• Perform routine data imports, exports, and cleansing activities to ensure data integrity.
• Create, edit, and maintain reports, dashboards, list views, objects, fields, record types, and page layouts.
• Document Salesforce configurations, processes, and procedures for internal use.
• Assist with testing enhancements, releases, and integrations.
• Provide first-level Salesforce user training and support, including onboarding and induction sessions.
• Maintain compliance with internal data governance and external regulatory requirements.
  
  

What You'll Bring

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
• 1+ years' experience in Salesforce administration, configuration, or development (internships and academic projects count
• Basic understanding of standard and custom objects, reports, dashboards, process automation, and data management.
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills; ability to convey technical concepts to non-technical users.
• Experience using Excel for data management tasks.
• Salesforce Administrator Certification (ADM 201) preferred, but not required.
• Salesforce Platform Developer I credential preferred, but not required.
• Familiarity with Apex, Visualforce, or Lightning Components a plus.
  
  

Impress Us With

• Comfortable working in a dynamic, fast-paced environment.
• Interest in ongoing professional development and further Salesforce certifications.
  
  

Equal Opportunity

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact [email protected].