Transportation Coordinator

Location: Surrey, British Columbia

Job Description

Job Summary

This role provides dispatching services for on- time delivery of Distribution Centre shipments. The Transportation Coordinator coordinates the commercial drivers’ day-to-day operations including scheduling equipment maintenance,

backhaul scheduling and reporting, yard/equipment checks and general dispatch duties. They will plan next day shipments with fleet and 3PL carriers. The Transportation Coordinator ensures drivers comply with the Motor

Vehicle Transport Act including Hours of Service Regulations.

This role will have an assigned Distribution Centre location in Canada and involves shift work.

Essential Duties And Responsibilities

• Responsible for scheduling and coordinating of all fleet drivers and 3PL shipments for assigned Distribution Centre
• Responsible for after-hours support, as required, for other Distribution Centres across Canada
• Maintains compliance with all regulatory requirements and associated reporting (DOT and OSHA)
• Monitor’s drivers’ hours of service via Electronic Logging Device
• Ensures timely preventative maintenance for all fleet and driver equipment
• Tracking and entering drivers’ hours/ overtime via time and attendance software
• Monitoring drivers’ performance regarding safety and KPIs
• Supports the day-to-day operations of the Transportation Department
• Provide after-hours support for ad-hoc ERP schedule changes regarding store orders
• Ensures on-time and full delivery service to stores using a Transportation Management System
• Provide timely communication with the manager of all issues regarding vehicles and drivers
• Other duties as required
  
  

Skills, Experience, Education, Certifications

• Knowledge of DOT and OSHA regulations and experience operating in compliance with these regulations
• Minimum two-year post-secondary education
• Minimum 1-year prior experience preferred, within in the supply chain industry is desirable
• Demonstrated Microsoft Office skills with an emphasis on Excel skills
• Experience with routing software, TMS, electronic logging devices is an asset
• Bilingual French and English is an asset
• Ability to work variable hours as needed
  
  

Competencies

Peer Relationships

• Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
  
  

Time Management

• Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
  
  

Conflict Management

• Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
  
  

Problem Solving

• Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
  
  

Job Evaluation Sub-Factors

Skill Factor: Complexity of Decision Making

• Responsible for all projects/jobs assigned. Help meets established deadlines and resolve technical or operational problems. Follows centralized functional process
  
  

Skill Factor: Problem Solving

• Ability to recognize problems and issues and break those issues down to solvable components an provide solutions in a fast-paced environment. Need to recognize errors and inconsistencies in scheduled and systems and correct with little or no supervision.
  
  

Responsibility Factor: Impact of Action

• Inaccurate actions may possibly result in delays and modifications to projects/operations; which creates expenditure of time, human resources and funds
  
  

Responsibility Factor: Working Relationships

• Accomplishes results through team effort
  
  

Responsibility Factor: Leadership

• Follows structure of organizational units/centralized functional activity
  
  

Responsibility Factor: Accountability for Resources

• Will be determined based off title which may or may not have contact with higher level organizational associates concerning projects, operations decisions, scheduling requirements or contractual clarification. Based on position, associate may or may not attend briefings/technical meetings for internal or external representatives
  
  

Effort Factor: Physical Demands

• Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job such as typing, data entry, and vision to monitor, sitting/standing for extended periods of time, bending, reaching, kneeling, stooping, and maybe subject to lifting up to 40 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  

Effort Factor: Sensory Demands

• Will work in a warehouse office environment. Will be subject to occasional loud noises, dust, changing light conditions. Mainly work with phone and computer equipment.
  
  

Working Conditions Factor: Environment

• Warehouses can be noisy, busy places to work, with dozens of warehouse operatives, pickers and packers, working alongside many forklift truck drivers who are moving pallets between shelves.
• May be required to use Personal Protective Equipment to include: Steel Toe or Non-slippery shoes, Hi-Vis vests or straps, eye protection, etc.