Office Support

Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, recruitment process outsourcing and advisory services for businesses of all shapes and sizes, opening doors for people with diverse skills, ambitions, and backgrounds. We help organisations find the skills and solutions to reach their goals and assist talented professionals to power their unique potential.

About The Role

Robert Walters is thrilled to be recruiting an enthusiastic and detail-focused Operations Associate (Contract) for their vibrant Toronto office, offering you the chance to become a key player in both daily operations and exciting company-wide projects.

This is your opportunity to dive into every aspect of office management, sales support, and project coordination, all while working side-by-side with the inspiring Head of North America Operations.

If you are eager to learn, grow, and make a real difference from day one—especially as you help lead a high-profile office move—this role is tailor-made for you! Robert Walters champions collaboration, flexibility, and personal development, ensuring you are supported at every step. After an initial period onsite, you may even enjoy hybrid working options based on your performance, giving you the freedom to balance your career with your personal life.

Step into a hands-on role where you will gain exposure to every facet of operations by supporting the Toronto office’s daily needs and contributing to multi-office projects across North America.

Work closely with experienced leaders and cross-functional teams, building your skills in administration, IT support, vendor management, and sales enablement in a truly supportive environment.

Thrive in a workplace that celebrates inclusivity, offers flexible working opportunities after the initial period, and invests in your ongoing learning and professional growth.

What You'll Do

As an Operations Associate at Robert Walters in Toronto, you will jump into a lively role where no two days are ever quite the same! You’ll be at the heart of keeping the office running smoothly—whether it’s making sure supplies are always available or creating a welcoming atmosphere for staff and visitors. Your knack for organisation will shine as you help coordinate major transitions like office moves. You’ll also play a vital part in supporting sales enablement by maintaining accurate CRM records and assisting with marketing campaigns. Your approachable attitude will make you the first point of contact for basic IT questions. By working closely with colleagues across North America on shared initiatives—from fun events to process improvements—you’ll help build a strong sense of community. To thrive here, bring your attention to detail, readiness to take initiative without constant direction, adaptability when priorities shift quickly, and genuine passion for supporting both local teams and wider company goals.

• Act as the go-to person for all operational needs in the Toronto office, making sure everything runs smoothly each day and resolving any issues quickly and efficiently.
• Keep the office fully stocked by monitoring supplies, hospitality items, and technology equipment, coordinating timely orders so nothing is ever missing.
• Champion a tidy, safe, and welcoming workspace by managing relationships with vendors for maintenance and facility services.
• Deliver a warm welcome to guests at reception, prepare meeting rooms for important gatherings, and coordinate logistics for both internal celebrations and external events.
• Keep CRM databases up-to-date by entering contacts accurately, cleaning data regularly, performing mass uploads, and generating insightful reports when needed.
• Support marketing and sales teams with lead management activities such as event preparation, campaign assistance, contract processing, and documentation tracking to ensure everything stays compliant.
• Take charge of logistics during office moves by scheduling vendors, planning packing strategies, overseeing IT setup, and helping with lease administration tasks like renewal tracking.
• Provide friendly first-line IT troubleshooting for office equipment including printers and meeting room technology while connecting with internal or third-party support if needed.
• Set up tech stations for new hires by installing software and managing system access in partnership with IT teams so everyone starts off on the right foot.
• Collaborate enthusiastically with operations colleagues in New York, Austin, and Toronto to align processes across locations while joining forces on shared projects like events or cultural initiatives.
  
  

What You Bring

• At least two years’ experience in office or administrative roles where your reliability has shone through as you handled diverse operational tasks with care.
• Outstanding organisational skills that allow you to juggle multiple priorities at once while always delivering accurate results.
• Clear written and verbal communication skills that help you connect easily with colleagues at all levels as well as external partners.
• Confident use of Microsoft Office Suite (Word, Excel, PowerPoint) alongside Google Workspace tools so you can create documents efficiently and collaborate seamlessly.
• A helpful approach to basic IT troubleshooting—like setting up printers or fixing network connections—to keep things running smoothly for everyone.
• Comfort interacting directly with staff members onsite while building positive relationships with vendors who help manage facilities.
• Experience supporting office moves or space planning projects is a plus but not essential; what matters most is your willingness to learn new things enthusiastically.
• Vendor management experience or exposure to facilities coordination would be beneficial for this position’s success.
• A proven ability to flourish within collaborative teams spread across multiple locations while contributing positively to shared objectives.
  
  

What Sets This Company Apart

Robert Walters shines as a global recruitment leader celebrated for its inclusive culture that puts employee well-being front-and-centre alongside professional achievement. As part of their Toronto team as an Operations Associate, you’ll join an organisation dedicated to nurturing talent through supportive leadership that encourages growth at every stage of your journey.

Collaboration isn’t just encouraged—it’s woven into everything they do—giving you opportunities to build meaningful connections across North America while playing a starring role in impactful projects like major office relocations.

Flexible working opportunities may be available after your initial period onsite so you can enjoy greater freedom over how you balance work commitments with personal life.

At Robert Walters every team member’s contribution is valued within a dependable network where knowledge sharing is celebrated—making it the perfect place if you’re seeking stability alongside continuous development within a respected international brand.

As a Disability Confident Employer, Robert Walters is committed to offering a fully inclusive and accessible recruitment process to all candidates. If you require any accommodations or adjustments as a result of a disability, impairment or health condition, please do not hesitate to let me know.

Apply Now!