Branch Manager

The Kindred team is the heart of our cooperative, bringing our values to life every day. More than financial professionals, we are trusted guides, community builders, and champions of mutual aid. Our dedication ensures that every member experience is shaped by care, integrity, and expertise. Whether offering financial guidance or strengthening community connections, we embody what it means to connect values and faith with finances - working together to INSPIRE PEACEFUL, JUST, AND PROSPEROUS COMMUNITIES.

We are recruiting a Branch Manager to fill a permanent vacancy in our Leamington Branch. 

As Branch Manager in Leamington, you’ll champion our purpose by building meaningful relationships with members, local businesses, and community partners. Our Leamington branch is rooted in a close-knit rural community that includes various Mennonite households, as well as a growing number of Ontarians drawn to values-based banking. You’ll play a key role in supporting members' financial wellbeing while helping nurture a spirit of mutual aid that’s deeply woven into the fabric of this community.

This role provides leadership and coaching to the retail team providing services, solutions and advice so that members receive an outstanding member experience. In addition to managing branch operations for compliance and operational effectiveness, and collaborating cross-functionally to coordinate service and implement change aligned to organizational strategy, the Branch Manager also leads local community engagement and business development activities to grow Kindred’s business, membership and impact. 

Key Responsibilities:

• Passionately manage the branch as if it is your own business, creating a culture of excellence where exemplary member experience takes place with every interaction and business results are strong to best steward the resources of our membership and credit union
• Regularly coach and provide feedback to your team members to enable them to have confidence in what they do, help them grow and drive to excel, and provide appropriate recognition
• Collaborate with wealth, business banking, and internal partners to coordinate member experience delivery through holistic solutions and advice that meet member needs
• Grow community connections to invite others to experience banking with purpose
• Bring business expertise to manage branch operations and ensure compliance to regulatory and audit requirements and effective risk management practices.

What to bring

You're a great fit for this opportunity if you bring solid expertise in all aspects of retail banking and proven compassionate, servant leadership. You are passionate about building relationships, with your team, partners, members and in the community. You are a skilled change leader, and as Kindred continues to adapt to new and exciting ways of delivering business services, you are energized by our strategy and future direction. You are committed to cooperative principles, Kindred's values and shared purpose.  

You will be part of a collaborative workplace where you’ll be asked to participate in the business and share your voice. You’ll be expected to continually grow your skills and abilities and to share your expertise and experience with team members.

Plus, you bring your qualifications and experience:

• Post-secondary education in business or a related field, with solid business acumen and financial literacy  
• 6-8 years of experience in retail banking, with expertise in retail lending and investments 
• 2-4 years of leadership experience
• Proven skills in coaching, team building, and developing talent 

Why Kindred

We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for your overall wellness. And of course, your rewards package includes competitive total compensation plus an array of financial products and services at preferred rates for staff. 

Our comprehensive total rewards package includes: 

• Starting salary $77,000 - $91,000
• Competitive cash compensation (including incentive target)
• Group benefits plan & wellness programs
• Group Savings Plan with employer matching
• Four weeks of vacation and generous paid time off provisions
• Career growth opportunities, training & development support
• Comprehensive staff benefits on financial products & services

When you choose Kindred to further your career, you’re joining an engaged workforce at a certified B Corp that is committed to using business as a force for good and acting as an advocate for a Living Wage.

RSVP

Ready to choose Kindred?  Visit us at www.kindredcu.com/careers to learn more about why people enjoy working with us. If this role sounds like a good fit, please apply with your resume. We look forward to connecting with you! Your application will be acknowledged and all candidates will be informed when the position is filled.

As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability.