Receptionist/Billing Assistant
Sunbelt Rentals, Inc.
Date: 8 hours ago
City: Burnaby, BC
Contract type: Full time

Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Are you seeking an entrepreneurial, empowering workplace that allows you to:
Reception
Base Pay Range
25.18 - 34.61
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Are you seeking an entrepreneurial, empowering workplace that allows you to:
- Develop a career track
- Leverage your current skills while developing new skills
- Work with an incredible team of people
Reception
- Act as our clients’ first point of contact on the phone and in person
- Handle visitors in a professional, prompt, and courteous manner
- Direct calls to the proper team member based on client needs
- Maintain internal phone/cell phone extension list
- Ensure photocopier and cheque scanner are operating properly
- liaise with IT to call for repair as required
- Receive daily mail
- Disseminate to proper departments or individuals
- Organize and deposit production cheques
- Create spreadsheet with backup and send to Accounts Receivable
- Supply room duties
- Weekly inventory of all supplies (office, PPE, staff shirts, and accessories)
- Request and submit quotes for re-ordering
- Re-stock supplies, keeping room organized and tidy
- Maintain invoice and other department backup filing
- Coordinate mail destined for other offices
- Ensure reception and staff kitchen are kept neat and presentable
- Assist with staff events
- Promote a work environment that fosters creativity, ingenuity, and high staff morale
- Other administrative duties, tasks and projects as required
- Previous First Aid training considered a strong asset
- Create rentals drafts, verify dollar amounts, and check for POs
- Adjust amounts for any billing schedules provided by the CSR team
- Generate Draft Verification Report and distribute to CSR teams
- Confirm final invoices from approved Draft Verification Report
- Ensure differing provincial tax schedules and tax exemptions are billed accurately
- Receive Commercials Department Usage Reports and generate corresponding invoice drafts
- Track payments for Cash Accounts
- Process credit card payments using the POS terminal
- Work within month-end schedule to ensure billing is as up to date as possible
- Assist CSR team in closing completed orders
- Review Drafts Over One Week Old report to confirm all billing has been process to invoice level
- Support CSR and AP teams regarding subrental billings
- Work with Billing Manager to resolve invoicing issues
- Include appropriate CSRs when required
- Aid in acquiring POs
- Assist in providing account statements when requested
- Settle POS machine weekly, verifying backup balances to the settlement total
- Proficient in Microsoft Office Suite
- Knowledge of the film industry an asset
- Strong organizational, interpersonal, and multitasking skills
- Ability to work under pressure and to tight deadlines
- Fine attention to detail, previous billing experience considered an asset
- Excellent verbal and written communication skills
- Strong customer service skills
Base Pay Range
25.18 - 34.61
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
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