Banquet Bartender / Banquet Server
Stone Ridge Inn

- PART-TIME
- SHIFTS evenings and weekends, weekday day availability an asset
Who are we?
The Best Western Plus Stoneridge Inn & Conference Centre is an established full-service south London hotel (Lambeth area) serving guests, corporate and private clients for over 25 years. Our diverse team of hospitality professionals are dedicated, show attention to detail and have a passion for helping to create memorable moments for guests and clients.
We offer a stable work environment with upward growth potential, work/life balance and learning opportunities.
What do we offer?
Training and development opportunity.
Comprehensive group benefit program (medical & dental) for full-time employees.
Hotel discounts
Staff dining discount
Qualifications:
Ability to work well with limited supervision.- Ability to communicate and present yourself in a courteous, professional manner with guests, team and management.
- Must have a strong work ethic and also display a high degree of pride and integrity in job performance.
- High school graduate or equivalent preferred.
- Must hold a valid Smart Serve Certification.
- Knowledge of principles, values and processes for providing superior guest service.
- Ability to multi-task and be detail oriented.
- Ability to work under pressure in a fast- paced environment.
- Stand, walk and remain on feet and perform job duties for entire duration of your shift.
Job Description:
The Server & Bartender are responsible for ensuring the highest standards of hospitality are always demonstrated when assisting and serving guests of the hotel.
- Follow all procedures as outlined in the Banquet Services Manual.
- Follow all “Standard Bar Operating Procedures”
- Provide value added service to customers to meet or exceed customer expectations.
- Handle difficult guest inquires effectively or refer them to your supervisor when unsure or require assistance.
- Ensure customer needs are met and followed up in a timely manner.
- Other related duties as required.
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