Front Desk Receptionist

***Please note that as She's FIT! locations exclusively serve a female member base, we are only considering female candidates for this position. Thank you for your understanding.***

In search of a Receptionist at our Metrotown She's FIT! Location

Who We Are:

At Club16 Trevor Linden Fitness & She’s Fit! we embody the philosophy of Making Fitness Fun by fostering a welcoming and inclusive environment for all. We prioritize the well-being and acceptance of our members above all else. Our TEAM boasts over 25 years of industry experience, driven by a passion for getting people active. Recognizing the changing landscape of fitness, we pioneered the concept of value priced facilities, aiming to make fitness accessible to everyone. With over 17 locations, a diverse background and commitment to community engagement, we continue to empower people to lead healthier lifestyles in our missing to be the top fitness provider in British Columbia.

Job Summary:

Receptionists are the creators of First Impressions for all members and prospective members (guests) at Club16 Trevor Linden Fitness & She’s Fit! Receptionists are responsible for representing a high level of Club16 Trevor Linden Fitness & She’s Fit! values throughout each shift (Transparent, Energetic, Accountable and Member Focused). Receptionists are responsible for operating the front desk in a proficient and effective manner. A manner which ensures the smooth flow of supporting members, guests, and administrative accuracy through the club systems.

Essential Duties & Responsibilities:

• Welcome members with a positive attitude and ensure a smooth check-in.
• Handling any inquiries (in-person, phone, or email) professionally, and in a manner aimed at resolving any questions
• Complete opening and closing duties for each shift
• Maintain cleanliness and organization at the Front Desk, entrances, and the club
• Actively assist and promote internal club promotions
• Attend mandatory club meetings and training sessions
• Ensure accuracy in all transactions
• …other duties as required

Compensation & Benefits

Club16 Trevor Linden Fitness & She’s Fit! offerings are rooted in performance and length of service measures. The base pay for this position starts at $17.40/hour subject to past employment experience and skills brought on by the successful candidate, at the discretion of the organization. Further wage increases are contingent on performance and total hours worked qualifying for an increase in the hourly wage.

• Group Benefits (dental, mental health, massage, physiotherapy, and more)
• Career development opportunities
• Access to all Club16 and She’s Fit! clubs (17 locations)
• Access to all Recovery Services (Red Light Therapy, Tanning, and Hydromassage)
• Employee discount on Personal Training services
• Employee discount on select retail items
• Stronger Together Program discount to select retailers and service providers

*Please note that as She's FIT! locations exclusively serve a female member base, we are only considering female candidates for this position. Thank you for your understanding.*

Ready to take your career to the next level? Visit our Careers page with the link below.

Job Types: Full-time, Permanent

Pay: From $17.85 per hour

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Vision care
• Wellness program

Work Location: In person