Driver Coordinator/Planner - Abbotsford

The Opportunity:

The Driver Coordinator/Planner (Days) is the main point of contact between the backbone of the transportation industry (our AZ Drivers) and the organization. This role is responsible for effectively coordinating a group of drivers to success through continual communication from the shipment pick-up to delivery and ensuring the appropriate internal departments (i.e. Customer Service, Breakdown, Customs) are aware of any updates.

Hours of work: Monday to Friday from 7:00am to 4:00pm

A Day in the Life:

• Planning trucks effectively to reduce empty miles; managing the empty miles ratios
• Dispatches trucks on planned loads; tracks dispatched trucks on a daily basis to ensure on-time performance
• Works with Driver Coordinators to achieve driver needs and goals
• Implement efficient equipment utilization
• Monitors and maintains customer trailer pools
• Responds to and resolving driver inquiries in a professional and respectful manner.
• Assists Customer Service Department with any customer inquiries regarding the shipment.
• Ensures the dispatch plan is executed effectively and collaborates with our Planners on redesign.
• Participates in driver retention initiatives including data collection, root cause analysis and mediation.
• Ensures integrity of data in our system including ETAs, driver availability, projected late shipments, etc.
• Performs other duties as required

What you Need To Be Successful in This Role:

• Enjoy solving problems.
• Thrive on helping people.
• Excited by new challenges and variety in day to day duties.
• Root cause analysis and diving into the “why”
• Enjoy geography.
• Outstanding listening skills.
• Value quality of work and accuracy of data.
• Planning trucks effectively to reduce empty miles; managing the empty miles ratios
• Dispatches trucks on planned loads; tracks dispatched trucks on a daily basis to ensure on-time performance
• Works with Driver Coordinators to achieve driver needs and goals
• Implement efficient equipment utilization
• Monitors and maintains customer trailer pools

The Ideal Candidate:

• Must enjoy helping people. Success in this position is determined by your ability and desire to help others, whether this is a driver, a customer or colleague.
• Value people as individuals and tailor your approach for the best outcome.
• Thrive in a collaborative environment. We work as a team and win as a team.
• Detail oriented. Success of the business is determined by paying attention to the details, no matter how small and this is especially true in transportation.
• Effectively communicate to various levels of positions (drivers, customers, managers).
• Distill information and determine appropriate solutions.
• Self-starter and works with minimal supervision. Autonomy in day-to-day activities and demonstrates good time management skills.
• Positive attitude, well-organized and enthusiastic.
• Are naturally curious and appreciates a continuous learning environment that develops your individual career goals.

Envision:

Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose – to keep us on the leading edge in safety, technology, and analysis.

It’s not by chance that Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.

We win as a team when we work as a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People, Customer, and Profit. If you’re looking to work for a dynamic, fast-paced, progressive organization then apply with us.

If you are looking to join a premier transportation company and become an integral part of results oriented team who constantly challenge themselves to Go The Distance for our customers and for each other, the role of Driver Coordinator/Planner (Days) may be right for you.

No phone calls, please. We thank all applicants; however, only those selected for an interview will be contacted. Challenger Motor Freight Inc. is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and aboriginal peoples. By submitting your resume, you consent Challenger Motor Freight Inc. to share this information within its divisions in order to identify other employment opportunities that you may be suitable for.