Director of Operations

Join the ride!

Position : Director of Operations

Location: Remote Position

Classification: Full Time, Immediate Hire

ACX is proud to be AutoCanada's Collision Centre network and a division of AutoCanada. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus.

Are you a visionary leader with a passion for the automotive industry? ACX Auto Services is seeking a Director of Operations to join our team. We're a new company specializing in diagnostics, calibrations, and coatings, and we're looking for a dynamic individual to help us expand our footprint nationally. This is a unique opportunity to shape the future of a growing business and build an operational framework from the ground up.

What drives your day-to-day?

• Lead with Vision: Develop and execute a strategic plan to grow ACX Auto Services from a regional startup to a national leader in diagnostics, calibrations, and coatings.
• Build the Foundation: Establish and refine operational processes, including technician training, quality control standards, and service delivery protocols.
• Drive Growth: Work closely with the leadership team to identify and secure new business opportunities, particularly within the collision repair, hail repair, and dealership sectors.
• Manage Financials: Oversee budgeting, financial performance, and resource allocation to ensure profitability and sustainable growth.
• Develop Our People: Recruit, train, and mentor a team of skilled technicians and operational staff, fostering a culture of excellence and continuous improvement.
• Be the Expert: Stay on top of industry trends and technological advancements to ensure ACX Auto Services remains at the forefront of the market.
  
  

What Are The Must-haves…

• An Industry Veteran: You have a proven track record of success in the automotive, collision repair, or a related industry. Experience in diagnostics, calibrations, or coatings is a significant asset.
• A Strategic Thinker: You're not just a manager; you're a builder. You have the ability to think big while also being hands-on with the day-to-day details of running an operation.
• A Strong Leader: You know how to inspire a team and create a positive, high-performance work environment.
• A Problem-Solver: You thrive on challenges and can navigate the complexities of a fast-paced, startup environment.
• Completed a related post-secondary program and or training courses would be valuable
• 5 years of experience in an automotive industry
• 3-5 years of management experience 
• Working knowledge of industry standards and practices, including product details and company services offered
• A valid driver's license and a safe driving history
• Ability to train, coach, direct and encourage technicians, advisors and shop foreman
• Excellent communication and organizational skills
  
  

The Perks.

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career
  
  

This isn't just a job; it's a chance to be a foundational part of a company poised for rapid growth. You'll have the autonomy to make a significant impact and the opportunity to grow with us as we expand our services across the country. If you're ready to build something great and help us revolutionize the automotive services industry, we want to hear from you.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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