Senior Facilities Coordinator

Job Description

The Opportunity:

As a Senior Facilities Coordinator, you’ll lead and support a team across multiple locations, ensuring high standards in facilities management. This role combines people leadership, process improvement, and hands-on problem-solving in a dynamic environment. You’ll collaborate closely with senior management and play a key part in driving operational excellence. If you’re proactive, organized, and thrive on making an impact, we want to hear from you.

Why choose WSP?

• We value and are committed to upholding a culture of inclusion and belonging
• Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
• A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
• Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.
• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.
  
  
  

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.

#WeAreWSP

What you can expect to do here:

• Oversee, coach, and provide support to Facilities Coordinators
• Conduct performance reviews, on the job coaching, onboarding/ offboarding of team members.
• Applies a continuous improvement focus with a national mindset. Demonstrates creativity and innovation to problem solve and develops benchmarks that will improve results with reduced cost or improved efficiency.  Assist in identifying opportunities that will continuously improve all aspects of Facilities Management operations. 
• Enables a quality-of-service delivery focus. Establishes high standards for the delivery of Facilities Management services.
• Creates team capacity to develop and recommend processes that improve team efficiency.
• Provides input to departmental leaders for policies/procedures, policy proposals, and strategies to improve operational efficiencies. 
• Makes independent decisions related to resources, approach, and tactical operations.
• Assists the successful delivery of FM Service Request platform.
• Work closely and as back up to Senior Facilities Administrator to support facilities management
• Work closely and as back up to Senior Regional Facilities Manager and Regional Project Implementation Manager managing the CRE + FM portfolio for the region.
• Help design and implement office policies and procedures for proactive and scheduled maintenance of all areas and equipment.
• Attend joint health and safety committee meetings to assist in identifying, initiating, and coordinating corrective actions required to maintain office HSE.
• Oversee team to carry out inspection on building conditions, equipment and make recommendations for repairs and improvements daily:
• Manage and distribute ad-hoc requests for assistance from the business and other team members.
• Liaison with the building owner to communicate day to day issues that arise, e.g., elevators down, fire drill etc.
• Oversee, manage, and delegate security access system and office asset such as: workstations, offices, staff lockers, parking of company and employee vehicles.
• Assist the Senior Regional Facilities Manager in monitoring and managing costs to meet budget alongside Senior Facilities Administrator
• Liaison with building management and after-hours access and building issues
• Team leader during emergency situations and business impacting events that require BCP plan to be adhered to.
• Assist with corrective measures resulting from audits / assessments to ensure compliance with HSE obligations and policies:
• Work with the facilities team to maintain a tidy, safe, and functional working environment.
• Assist Senior Regional Facilities Manager in supporting Office leaders in your region.
  
  
  

What you’ll bring to WSP:

• Completion of a post-secondary Diploma related to field is desirable or certifications;
• Min 8 years’ experience in similar role.
• Intermediate to advanced knowledge of MS Word, Excel and Outlook.
• Experience with document formatting & production.
• Experience working with a large organization desirable.
• Excellent customer service skills.
• Ability to manage people effectively.
• Strong communication and relationship-building skills.
• A demonstrated commitment to providing quality service and work.
• Strong organizational and time management skills with the ability to juggle multiple priorities.
• A proactive and enthusiastic team player.
• A self-starter who can work independently.
• Adherence to the requirements of WSP systems as set out in the company policies, manuals, procedures and guidelines.
• Ensure duties are performed in a professional and timely manner.
• Demonstrate adherence to confidentiality requirements and maintain a high level of ethical behaviour.
  
  
  

Key personal attributes: Is organized and proactive, approachable, dependable. Works well under pressure and juggling multiple priorities. Lives the company vision and values. Presents professional image. Manages self under pressure. Adopts "Best for WSP" approach in day-to-day activities.

About Us

WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.

We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.

At WSP:

• We value our people and our reputation
• We are locally dedicated with international scale
• We are future focused and challenge the status quo
• We foster collaboration in everything we do
• We have an empowering culture and hold ourselves accountable
  
  
  

Please Note:

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.

Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.