Park Ranger (Encampment Response Team)

Are you passionate about serving your community, ensuring public safety, and protecting the park system and its assets? We are looking for a key team member to join our coordinated approach to encampment response. This position balances the need for timely and effective resolutions with a commitment to the safety and security of all Edmontonians. By collaborating with City and community partners, you will help ensure a consistent response that benefits the entire community. If you thrive in a dynamic environment and are committed to making a positive impact, we invite you to apply.

As a Community Peace Officer, you will be appointed by the Public Security & Emergency Services ministry to enforce a range of municipal, provincial, and federal legislation, with a special focus on encampment related bylaws and provincial acts. This is a vital public-facing role that involves extensive community engagement, from responding to complaints to providing education and outreach where necessary. You will operate with a high degree of independence, exercising considerable judgment to assess situations and determine the appropriate response. This role requires you to navigate complex and sometimes volatile situations involving both people and animals with professionalism, compassion, and resilience.

What will you do?

• Conduct proactive and reactive patrols in parks, the river valley, and other public spaces, responding to complaints and officer-initiated events specific to encampments on public lands
• Conduct site assessments and identify locations for encampment resolution in consort with the Encampment Response Team
• Investigate complaints related to municipal bylaws and provincial acts, including the Public Spaces Bylaw, Traffic Bylaw, Trespass to Premises Act & the Gaming, Liquor, & Cannabis Act as examples
• Engage individuals, educate the public, encourage compliance and enforce where necessary
• Apply appropriate enforcement actions, which may include issuing warnings and tickets, laying charges, and giving orders when necessary
• Offer support and outreach to vulnerable individuals, connecting them with social services
• Gather evidence, prepare detailed reports for court, and provide clear, professional testimony in legal proceedings
• Collaborate effectively with the Edmonton Police Service, Edmonton Fire Rescue Services, and other internal and external collaborators
• Other duties as assigned
  
  
  

Qualifications:

• Completion of a two-year diploma in Police Studies, Security, Criminology, or a related field, plus a minimum of three (3) years of strong customer service experience, including at least one (1) year of diverse law enforcement experience. OR
• Completion of Grade 12 and a minimum of five (5) years of experience in a recognized law enforcement environment; or have been a serving Police Officer in Canada; or employed as a Peace Officer Level I in Alberta for at least two (2) years
  
  
  

Asset:

• Completion of Verbal Judo, De-escalation, and/or Pressure Point Control Tactics (PPCT) training
• Experience and training in addressing members of vulnerable or marginalized groups
  
  
  

Skills required for success:

• Ability to make effective, calm decisions under pressure and in potentially volatile situations
• Skilled in exercising tact and firmness to de-escalate difficult situations and build consensus
• Strong verbal and written communication skills, with the ability to prepare clear, concise investigative reports and interact compassionately with the public
• Ability to think critically, analyze complex issues, and develop effective solutions independently
• Ability to represent the City of Edmonton in an honest, respectful, and safe manner at all times
• Proven ability to manage changing priorities, work in a team or independently, and handle sensitive information appropriately
• Knowledge of computer software, including records management and reporting systems
• Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
• Embracing a culture of equity, diversity, reconciliation and inclusion
  
  
  

Conditions of Employment:

• Successful candidates will be fit for a respirator, and compliance with the City of Edmonton's Code of Practice for Respiratory Protective Equipment, including medical monitoring, is a requirement of this position
• Compliance with the City of Edmonton's safety standards for Personal Protective Equipment (PPE)
• Hire is dependent on Police Information Check with Vulnerable Sector Check satisfactory to the City of Edmonton, and there may be a cost associated with this requirement
• Candidates are required to hold a valid Alberta Class 5 driver's licence (or provincial equivalent). Obtaining and maintaining a City Driver's permit is a requirement of this position
• Possession of current Standard First Aid, CPR-C and AED certifications
• Candidates are required to complete a pre-employment the Physical Ability Requirement Evaluation (PARE) that is satisfactory to the City of Edmonton. This is administered by the City of Edmonton's certified PARE evaluators. This test is provided without charge, and the certificate will be retained by the City
• Obtain and retain the Provincial Community Peace Officer I Designation and associated peace officer certifications per the Program requirements
• Obtain and retain bylaw enforcement officer status
• Applicants may be tested
  
  
  

Work Environment:

• Shift work requirements - evening, weekends and holidays
• This role works primarily in an outdoor setting
• Exposure to environmental conditions, including extreme temperatures, inclement weather, dust, noise, light variation, vibrations, chemicals, and exposure to mechanical and electrical hazards may occur
• This role may require working in confined spaces and/or at heights
• This role requires maintaining awkward or constrained physical positions for prolonged periods
• This role requires completion of repetitive and strenuous tasks such as [standing, walking, kneeling, bending, stooping, crouching, lifting items, pushing, pulling, reaching, using feet/hand controls requiring physical stamina and resilience
• This is a public facing role and requires engagement and interaction with diverse people from various backgrounds with different needs, expectations and emotional states
  
  
  

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected] . Learn more about our benefits https://bit.ly/COEbenefits .

1 permanent full-time position

Hours of Work: 40 hours per week

Salary Range: $39.445 - $45.180 (Hourly); $82,361.160 - $94,335.840 (Annually)

Talent Acquisition Consultant: PC/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.