Scrum Master

At Trackforce, we’re transforming how physical security operations are managed across the globe. As the world’s leading SaaS platform for physical security workforce management, we empower security companies and organizations with a streamlined solution to manage their guard forces. Our technology helps teams respond faster, operate more efficiently, and drive down costs — all while staying focused on what matters most: safety and protection.

We support over 4,600 clients in more than 50 countries and are proud of our growing team of 300+ professionals. With global offices that include headquarters in Dallas, Texas and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across borders and time zones in a dynamic hybrid work environment that values connection, flexibility, and impact.

Responsibilities

• Facilitate Scrum Processes: Guide and coach 2 to 3 Scrum teams in the effective application of Scrum practices and principles
• Maintain Stability: Ensure the teams are stable and productive by removing impediments and fostering a positive working environment
• Visibility on Deliverables: Provide transparency on the progress and status of deliverables through regular updates, reports, and meetings
• Facilitate Releases: Coordinate and facilitate the release planning and execution, ensuring timely delivery of high-quality products
• Continuous Improvement: Promote continuous improvement within the teams by encouraging reflection and adaptation of processes
• Stakeholder Communication: Act as a liaison between the Scrum teams and stakeholders, ensuring clear communication and alignment of goals
  
  
  

Requirements:

• Experience: Minimum of 5 years of experience as a Scrum Master, preferably with multiple teams
• Certification: Certified Scrum Master (CSM) or equivalent certification
• Skills: Strong understanding of Agile methodologies, excellent communication and facilitation skills, ability to manage multiple priorities
• Education: Bachelor's degree in Computer Science, Business, or related field
  
  
  

Preferred Qualifications:

• Experience in a fast-paced, dynamic environment
• Familiarity with tools such as Jira, Confluence, and other Agile project management tools
• Proven track record of successful project delivery
  
  
  

Why Join Trackforce?

We're passionate about building a workplace where innovation, growth, and purpose come together. Whether you're in the office or working from home part of the week, you'll be part of a collaborative team that’s committed to delivering real value to our customers — and having fun while doing it.

At Trackforce, we live by our core values:

• Foster Curiosity
• Lead with Empathy
• Take Ownership and Be Accountable
• Empower Diversity
• Be True and Act with Integrity
  
  
  

At Trackforce, we are committed to providing a workplace that is inclusive, respectful, and free from discrimination. We do not tolerate discrimination or harassment of any kind, whether based on race, color, nationality, ethnic or social origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or family status, or any other protected status under applicable local laws.

We believe that a diverse and inclusive team fosters innovation, collaboration, and stronger business outcomes. Employment decisions are made based on qualifications, merit, and business needs. We are proud to be an equal opportunity employer and to comply with the employment laws of the countries where we operate.