Business Development Representative, Inbound

This is a 100% in-person role based in our Toronto office.

PheedLoop is at the forefront of developing cutting-edge systems for the events industry. From virtual event platforms and automated event management solutions to innovative hardware like self-check-in kiosks and smart badges, we’re revolutionizing the way events are planned and executed.

Based in Toronto, PheedLoop is one of Canada’s fastest-growing event technology companies. We thrive on customer feedback, using it to build creative, high-speed solutions that meet real-world needs. We’re a team of driven, ambitious individuals who love learning, building great products, and closing deals. If you’re looking for an opportunity to push your limits, accelerate your career, and make a lasting impact, PheedLoop is the place for you.

We’re looking for a Sales Development & Enablement Representative to be the backbone of our sales organization. This hybrid role combines the best of both worlds: qualifying inbound leads, supporting our sales team with systems and processes, and driving outbound business development campaigns.

If you’ve spent time as an SDR/BDR and discovered that you enjoy building scalable sales processes as much as (or more than) closing deals, this is the perfect role. You’ll gain invaluable experience in sales automation, customer engagement, and pipeline management, while helping PheedLoop achieve ambitious growth goals.

This is a career-launching opportunity into Sales Enablement and Revenue Operations, with the added impact of outbound prospecting. You’ll work closely with leadership to improve CRM processes, organize sales content, develop reporting, and support the team with everything they need to succeed.

• Inbound lead qualification — monitor, qualify, and route inbound leads to AEs, ensuring a fast and accurate handoff.
• Outbound prospecting — research, design, and execute targeted outbound campaigns to engage new prospects.
• Sales cycle support — prepare discovery notes, organize follow-ups, and help AEs and BDRs stay on top of priorities.
• CRM & pipeline management — maintain data hygiene, update records, and build systems to give leadership and reps a clear view of pipeline health.
• Sales enablement — organize training content, playbooks, and documentation so the team always has the right tools at their fingertips.
• Reporting & insights — build dashboards and performance reports that guide weekly meetings and leadership reviews.
• Process improvement — identify bottlenecks, suggest tools, and roll out best practices to continuously uplevel our sales organization.

• At least 1 year of SDR/BDR experience, with a strong grasp of sales workflows.
• CRM knowledge — familiarity with HubSpot, Salesforce, or other sales automation tools.
• Operational mindset — detail-oriented, organized, and motivated to create clarity and structure for others.
• Analytical skills — confident with Excel/Sheets and able to turn data into insights.
• Communication skills — clear written and verbal communicator, with examples of professional correspondence or content.
• Growth mentality — eager to learn, open to feedback, and excited to build a career in sales enablement/rev ops.

Bonus Skills (All-Star Qualities):

• Experience working in fast-paced tech companies, SaaS, or startups.
• Knowledge of the events industry.
• Content creation experience.

• A highly collaborative team player who thrives on helping others succeed.
• Naturally curious, organized, and tech-savvy.
• Comfortable working with both structure and ambiguity—you can build systems and adapt them as needed.
• A self-starter who takes initiative, but isn’t afraid to ask questions or request support when needed.

• Health Benefits: 100% employee health coverage, fully paid by PheedLoop.
• Convenient Location: Our accessible office is directly connected to the TTC subway.
• Great Workplace: Enjoy snacks, team outings, open workspaces, and continuous learning opportunities.

We’re seeking ambitious, hardworking individuals who excel at problem-solving and thrive in collaborative environments. You should be eager to unlock your full potential and ready to make a significant impact from day one. At PheedLoop, your work will truly matter, and you’ll find yourself surrounded by one of the hardest-working teams you’ll ever meet.

If you’re passionate about growth, thrive on challenges, and want to help shape the future of event technology, we’d love to hear from you. However, if you’re just looking for a job, PheedLoop may not be the right cultural fit for you.

This is a 100% in-person role based in our Toronto office.