Reconciliation Specialist

• Full-time position
• Hybrid working environment, easily accessible downtown Toronto location
• Competitive salary package with benefits package that include Health Spending accounts, internet allowance and a one time home office setup allowance
  
  

Our client is a B Corp certified social enterprise enabling healthcare equality for all. As a social enterprise, they manage dental, vision, drug, and healthcare benefits programs exclusively for government and social services agencies in Canada. Their targeted experience and innovative technology provide cost savings, reliable service, process continuity, and accurate, insightful data that enables governments to make informed strategic decisions, reducing stress on the healthcare system through streamlined administration.

As the Reconciliation Specialist, you will be focused on operational data validation, reconciliation and compliance. You will troubleshoot issues directly with clients and families, and investigate discrepancies. Collaboration with internal teams and stakeholders is key, as this role also contributes to process improvements, automation initiatives and data quality enhancements.

Details

This is a full-time, permanent position offering a hybrid work model that blends remote work with planned in-office days. You will be required to visit the Toronto office once-twice a month.

Primary Accountabilities

• Perform daily, weekly and monthly reconciliations of funding allocations, provider claims, disbursements, and client reimbursements to ensure alignment across internal systems, government reporting requirements and banking records
• Investigate discrepancies, variances and errors - work collaboratively with Finance and Operations teams to resolve issues
• Review, reconcile and validate claim, funding and payment data between internal systems, adjudication platforms and provider submissions
• Provide direct customer service support to clients and families by phone and email - troubleshooting reconciliation issues, answering questions and ensuring timely, professional resolution
• Provide direct support to clients and providers by phone/email to resolve reconciliation issues
• Prepare reconciliation reports, dashboards and variance analyses for leadership, external partners and stakeholders
• Maintain strong audit trails by ensuring reconciliations and adjustments are accurately documented and stored in compliance with internal policies and government standards
• Identify and recommend opportunities for process improvements, stronger internal controls, and efficiency gains within reconciliation and reporting workflows
• Other duties as assigned
  
  

Required Skills And Qualifications

Knowledge and Experience:

• 2+ years of reconciliation, financial operations or accounting experience
• A University Degree or College Diploma in Accounting, Finance or Business Administration an asset
• Strong interpersonal skills to maintain good customer service
• Ability to manage multiple priorities in a fast paced environment
• Exceptional organizational skills to work independently, and take initiative
• Problem solving and analytical reasoning skills
• Strong computer skills, specifically in MS Word, Excel; and aptitude for database software
  
  

Looking for meaningful work? We can help.

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or [email protected]

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