Change Manager

On behalf of our public sector client, Affinity Healthcare Solutions is looking for a Change Manager who will be a critical enabler of success in the organization's Cyber Security Program modernization. By focusing on the people side of change, this role ensures that technological advancements are matched by strong engagement, capable teams, and seamless service continuity for clients.

Responsibilities:

• Develop and deliver a comprehensive change management strategy and implementation plan for the cybersecurity modernization program. This should outline change objectives, approach, stakeholder segments, risk areas, and change roadmap aligned with project milestones.

• Create and execute a stakeholder engagement and communications plan that ensures timely, clear, and consistent messaging to all affected groups — including executives, technical teams, front-line employees, and clients. Tailor communications for internal and external stakeholders.

• Design a reskilling and training framework for staff impacted by cybersecurity modernization. This includes identifying skill gaps, collaborating with HR and technical leads to develop training content, and ensuring readiness of teams to adopt new tools and processes.

• Conduct a structured impact assessment to identify how changes will affect roles, responsibilities, business processes, service delivery, and client interactions. This includes defining high-impact areas and mitigation strategies.

• Develop tools and metrics to measure organizational readiness and change adoption throughout the program. Provide regular updates and reports to leadership on progress, barriers, and recommended interventions.

• Identify potential areas of resistance and develop a risk mitigation strategy to address concerns, objections, and change fatigue. This includes feedback loops, change agent networks, and escalation paths.

• Identify how cybersecurity changes may affect client-facing services and develop a strategy to mitigate disruptions. Ensure the continuity of critical services and provide client communication support as needed.

• Provide tools, talking points, and coaching for executive sponsors, senior leaders, and managers to help them act as change leaders within their areas of influence. Empower leaders to drive cultural and behavioral change

• Ensure change management activities are fully integrated with the broader program management and cybersecurity implementation plans. Participate in cross-functional meetings and synchronize timelines, deliverables, and communications.

• Develop a post-implementation sustainment plan to embed changes into day-to-day operations. This includes hand-off plans to business owners, reinforcement mechanisms, and long-term support strategies.

Must Have Qualifications:

• The proposed resource must meet or exceed one of the following combinations of education or certification and experience in the resource role:

o Bachelor’s degree in a relevant field (e.g., Business Administration, Organizational Change, Information Technology, or a related discipline)

o Two (2) Year Community College Diploma with relevant years of experience

• Proponents must demonstrate a minimum of five (5) years of experience acting as a lead Change Manager on medium to large-scale transformational projects within complex environments. These projects must meet the following criteria:

o Span across multiple business units and/or stakeholder groups.

o Involve coordination with more than eight (8) direct project participants.

• The demonstrated experience must reflect the Proponent’s ability to lead organizational change initiatives in high-impact, cross-functional programs—preferably within cybersecurity, technology, or other security-sensitive domains.

• Excellent communication skills (written and oral) in English.

• Submitted resumes must be 5 pages max, focus on the Scored Requirements (section 4) and Deliverables (section 11).

• Vendors must submit only 1 candidate for consideration. For any Vendors submitting more than 1, only the first candidate submitted will be considered.

Scored Qualifications:

• Enterprise Change Experience: Demonstrated experience leading complex, organization-wide change initiatives in multi-stakeholder environments.

• Facilitation & Leadership in Cross-functional Teams: Demonstrated experience leading cross-functional teams, facilitating workshops, and aligning diverse groups to change objectives.

• Organizational Readiness & Adoption Planning: Demonstrated experience with assessing organizational readiness, adoption tracking, and measurement of change effectiveness.

• Stakeholder Engagement & Communications: Demonstrated experience or ability to develop and execute stakeholder engagement strategies, including internal/external communications to support effective change and adoption.

• Client Impact & Risk Mitigation Planning: Proven ability to anticipate and mitigate service delivery impacts to clients during change. Includes risk identification and planning.

• Workforce Reskilling Leadership: Demonstrated experience leading or supporting workforce reskilling, capability building, or talent transition efforts as part of change initiatives.

• Public Sector Environment Experience: Demonstrated experience managing change in large public sector organizations, preferably in the technology or cybersecurity space.

• Cybersecurity or IT Transformation Experience: Demonstrated experience delivering change in cybersecurity, IT modernization, or digital transformation projects. Demonstrates knowledge of technical impacts on people and processes. Demonstrated understanding of cybersecurity principles, programs, and their organizational impact.

• Change Management Certification: Certification in a recognized change management methodology (e.g., Prosci, ADKAR, Lean Change Management) is an asset.

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 12583