Inside Sales Representative

We are an international team of approximately 650 experts who develop a broad set of SaaS solutions to optimize and accelerate commercial interactions of our B2B and B2G customers.

Working in the GovTech sector for our new brand SOVRA, we are currently looking for an Inside Sales Representative to join our team.

About SOVRA

SOVRA is a leading public procurement platform serving over 7,000 government agencies and connecting them with more than 1 million suppliers across North America. SOVRA offers comprehensive, end-to-end solutions tailored for the public sector. It is a division of mdf commerce.

SOVRA’s solutions are purpose-built to address the unique challenges of public procurement, ensuring compliance, enhancing efficiency, and promoting transparency. Our commitment to innovation has been recognized with the Achievement of Excellence in Procurement (AEP) Certification from the National Procurement Institute, affirming our platform’s adherence to the highest standards in efficiency and vendor accessibility.

By leveraging SOVRA’s advanced tools and expansive supplier network, public agencies can optimize every tax dollar spent, drive better procurement outcomes, and deliver exceptional services to their communities.

You can find more info about SOVRA at SOVRA.com.

About the job

We are searching for a motivated and results-oriented Inside Sales Representative to join our fantastic team. The ideal candidate will be responsible for engaging new leads, cultivating client relationships, and driving internal sales efforts. This position plays a crucial role in meeting our sales targets and ensuring long-term client satisfaction.

What will your primary responsibilities look like?

• Lead Qualification: Engage with newly registered and existing customers using inbound and outbound sales techniques (e.g., calling, email outreach, social media engagement, chatbot, etc.).
• Product Knowledge: Maintain a deep understanding of company products/services and how they meet the customer’s needs.
• Sales Presentations & Demos: Present product offerings to prospects and clients, provide product demonstrations, and answer any questions to close sales.
• Customer Relationship Management: Manage and nurture existing accounts, identify opportunities for upselling and cross-selling, and maintain strong, ongoing relationships with clients.
• Sales Tracking & Reporting: Track all sales activities, follow-up processes, and customer interactions using CRM tools. Regularly update managers on sales progress and forecasting.
• Pipeline Management: Maintain a pipeline of qualified prospects and consistently meet sales quotas and targets.
• Collaboration: Work closely with the marketing and outside sales teams to align on customer targeting strategies, lead generation, and account management.
• Problem-Solving: Address customer concerns and issues in a timely and professional manner to ensure satisfaction and long-term client retention.

What elements of your professional background will be needed and helpful in this role?

• Bachelor’s degree in business, Marketing, or related field (preferred).
• 3-5 years of experience in B2B or B2C sales.
• Knowledge of the public sector and/or procurement
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, interpersonal, and leadership skills.
• Proficient in CRM software (Salesforce, HubSpot, or similar).
• Ability to thrive in a fast-paced, target-driven environment.
• Experience in coaching and developing a sales team is a plus.
• Required: Authorized to work in Canada – unfortunately, we cannot sponsor work visas or transfers at this time.

Skills & Competencies:

• Proven experience in sales or a related field, preferably in inside sales.
• Strong communication and interpersonal skills.
• Ability to build relationships with potential and existing clients.
• Self-motivated, goal-oriented, and comfortable working independently.

Working Conditions:

• Full-time position.
• Office-based or hybrid work.
• Some travel may be required for customer meetings or training purposes.

Why Join Us:

• Competitive salary with commission-based incentives.
• Health, dental, and vision benefits.
• Opportunities for career advancement and professional growth.
• Supportive and collaborative work environment

I appreciate your interest in Sovra. Only selected candidates will be contacted, actually.

At SOVRA, we are committed to fostering an inclusive and equitable workplace. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws. We provide a work environment free from discrimination and harassment. Additionally, we are committed to ensuring pay equity across our organization and regularly review our compensation practices.