Technical Specialist

On behalf of our public sector client, Affinity Healthcare Solutions is looking for a Technical Specialist who will work onsite within hospital facilities in partnership with a local area support team to deliver operational support for healthcare partners. The resource will be based in New Glasgow and will assist with tasks required to address the additional workload resulting from increased demand for asset deployment and desktop support in health facilities. They will focus on daily operational support and deployment of computers, network equipment, IoT devices, printers, etc., and will therefore need to be physically capable of being on their feet and walking throughout facilities for a typical 7.5-hour workday.

Responsibilities:

The contractor will be responsible for the following activities within Cyber Security and Digital Solutions:

• Onsite and remote support of clients and devices in healthcare facilities

• Deployment of net computer equipment, network devices, printers, iOT devices and accessories

• Refresh of currently deployed computers with new hardware

• Device imaging and configuration

• Software installation and support

• Information gathering (with clients)

• Troubleshooting

• Physical exchange of devices located under and on client desks

• Accessing or installing devices in confined spaces, on high wall mounts, or on ceiling mounts

• Tracking and reporting of daily work

• Other duties within skillset as assigned by lead and/or manager

Qualifications:

• An IT diploma or equivalent (e.g., NSCC, Eastern College, University diploma)

• Demonstrated experience in customer service

• Demonstrated experience in onsite, direct support of clients, and devices

• A diligent worker who can perform tasks as requested without the need for a high level of supervision

• IT diploma from a recognized institute

• A satisfactory criminal record check (RCMP)

• An immunization form needs to be completed confirming immunity to the following, or that bloodwork or vaccinations are scheduled or in progress:

• Measles, Mumps, Rubella (vaccination date)

• Tetanus, Diphtheria, Pertussis (vaccination date)

• Varicella (vaccination date, or bloodwork to confirm antibodies that would be present if the person had chicken pox)

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 12598