Administrative Assistant

Company: CGL

Department: P&C Litigation

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: English is required, French is an asset.

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our P&C Litigation team handles Bodily Injury, Property, Accident Benefits and Auto/Investigative Services litigation work on behalf of The Co-operators Group of Companies (The Co-operators) or its insured clients. As the Administrative Assistant you will provide a full range of support services to the P&C Litigation team. You will contribute to our culture by implementing innovative, client-centric solutions.

How You Will Create Impact

• Offering a wide range of support services, including database administration, data entry, word processing, file set up, coordination of meetings and maintenance of office equipment
• Providing exceptional client service in accordance with our service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.
• Providing telephone support and other services as required, involving broad interaction with clients and colleagues.
  
  
  

How You Will Succeed

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support your peers.
  
  
  

To Join Our Team

• You have one year of related business experience or equivalent education.
  
  
  

What You Need To Know

• Frequent movement, moderate exertion and the ability to lift or move up to 10 lbs may be required
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
• You may have direct contact with clients and service providers.
  
  
  

What's in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.