QA Engineer (Automation)

About The Company

TELUS Digital is a leading digital innovation company and a proud member of myGwork, the largest global platform for the LGBTQ+ business community. As part of TELUS Corporation, one of Canada's largest telecommunications providers, TELUS Digital is committed to delivering exceptional customer experiences through innovative digital solutions. The company specializes in developing and supporting a wide range of contact center and business process outsourcing (BPO) services tailored for some of the world's most prominent corporations across sectors such as consumer electronics, finance, telecommunications, and utilities. With a focus on inclusivity, diversity, and technological excellence, TELUS Digital fosters a dynamic and collaborative environment that emphasizes growth, innovation, and a customer-first approach.

About The Role

We are seeking a skilled QA Automation Engineer or Software Development Engineer in Test (SDET) with expertise in full-stack QA, including front-end, web service, and non-functional testing, to join our dedicated team. In this role, you will be instrumental in developing and maintaining automated testing frameworks that ensure the high quality of our innovative Home solutions. You will collaborate closely with product managers, developers, and other stakeholders to understand requirements and design comprehensive test plans and automation suites. Your work will directly impact the efficiency and effectiveness of our testing processes, enabling rapid delivery of reliable products. Participation in agile ceremonies such as standups, retrospectives, and planning meetings will be integral to your daily activities, fostering a collaborative environment focused on continuous improvement and quality assurance.

Qualifications

• Bachelor's degree in Computer Science or equivalent practical experience
• Minimum of 2+ years of hands-on experience building and maintaining automation suites for complex web applications
• Proficiency in developing automated tests using C#, Java, and JavaScript
• Familiarity with automation frameworks such as Playwright, Selenium, and Robot Framework
• Experience with mobile application automation tools (iOS and Android) is highly desirable
• Exposure to Azure DevOps Test Plans for test management and execution
• Strong understanding of software QA methodologies, tools, and processes
• Excellent communication skills, both written and verbal
• Attention to detail and ability to manage multiple priorities effectively
• Working knowledge of relational databases and proficiency in SQL queries
  
  

Responsibilities

• Create detailed, comprehensive, and well-structured test plans and test cases suitable for automation
• Design, develop, and maintain automation frameworks and test suites, utilizing tools such as Selenium or Cypress.io
• Partner with team leads to identify opportunities for automation, reducing manual testing efforts and increasing test coverage
• Collaborate with developers to identify and automate test cases for new features and releases
• Thoroughly review functional specifications, technical design documents, and test plans to ensure clarity and testability
• Execute automated tests, analyze results, and communicate findings clearly to stakeholders
• Identify, troubleshoot, and track defects to ensure timely resolution and high-quality product delivery
• Champion automation best practices and advocate for continuous improvement in testing processes
• Participate actively in agile ceremonies, providing insights and feedback to enhance product quality
  
  

Benefits

• Competitive salary and comprehensive health benefits
• Opportunities for professional development and career growth
• Inclusive and diverse work environment that values innovation and collaboration
• Flexible work arrangements to support work-life balance
• Access to cutting-edge tools and technologies in a dynamic setting
• Participation in a global community committed to diversity and inclusion
  
  

Equal Opportunity

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All employment decisions are based on qualifications, merits, and performance, without regard to race, gender, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We believe that a diverse team enhances our innovation and success, and we welcome applicants from all backgrounds to join our community.