Operations Manager, Emergency Response

The Operations Manager oversees the business for the assigned division. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel management within the division. Additionally, this position is responsible for managing the revenue and cost elements for the division, requiring involvement with the sales and marketing initiatives, as well as the day to day operations. The Operations Manager is relied upon for the effective planning, delegating, coordinating, staffing, organizing and decision making to attain profitable results for the division.

Key Accountabilities:

• Ensure fair treatment of all personnel
• Establish and maintain high appearance standards throughout all operations
• Practice progressive discipline with all employee performance issues
• Ensure proper completion of paperwork for drivers including truck driver logs and vehicle inspections
• Conduct an annual review on each employee's job performance evaluation and approve any changes to an employee's compensation
• Adhere to all wage and hour guidelines
• Establish priorities to meet customer service commitments
• Establish and review productivity standards at each phase of the operation
• Protect and preserve all assets
• Ensure all drivers are DOT compliant
• Be familiar with and ensure compliance with all DOT regulations
• Assist in the completion of scheduled route inspections
• Participate in revenue retention & growth objectives, productivity standards
• Review cost of operations, personnel needs
• Ensure Branch profit margins are met
• Promote an effective safety program
• Investigate accidents and prepare necessary paperwork
• Prepare the daily schedule
• Conform in all respects with applicable federal, state and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors
• Perform other duties and responsibilities as required or requested by management
  
  

Knowledge, Skills and Key Competencies:

• 3+ years of Managerial experience
• Pass DOT physical, drug screen and motor vehicle registration license check
• Proven leadership and communication skills
• Work in outdoor environment 20% of the time
• Work in motor vehicle traffic conditions occasionally
• Some travel required
  
  

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We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]