Patient Care Coordinator - SKH Dentistry

About us:

At SKH Dentistry, we’re a close-knit dental clinic committed to delivering compassionate, high-quality care tailored to each patient. Located in Kitchener, we serve families from Waterloo, Cambridge and the surrounding region. Our team offers a full spectrum of dental services - from preventive, restorative and cosmetic treatments to emergency care and children’s dentistry - using modern technology to ensure comfort, safety and excellent outcomes. We believe in making every appointment both convenient and welcoming, offering early morning scheduling, direct billing, free parking, wheelchair accessibility, and a warm, supportive environment.

Schedule:

Flexible schedule!

We are open Monday through Friday from 7:00 am to 5:30 pm

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
  
  
  

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
  
  
  

About You:

• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset
  
  
  

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.