Business Analyst

Job Description

DealerCorp Solutions, an affiliate of Reynolds and Reynolds, is seeking a Business Analyst to join our growing team. As a Business Analyst you will work in a cross-team collaboration in the software development cycle. You will work with customers to analyze the business requirements by investigating the customer issues, design software function/flow to match the business requirements, and support the product enhancements and bug fixes.

Responsibilities Will Include, But Are Not Limited To

• Develop product function (workflow and dataflow) based on the business requirements
• Ensure that requirements are clearly, accurately, and thoroughly documented and understood by the development team before going to the development stage
• Monitoring/reviewing design during development phase
• Utilize SQL coding to retrieve data from database
• Conduct the software product test, identify malfunction and bugs for correction
• Participation in implementing the changes into production and function test in production
• Work with development and QA to insure they are aligned
• Technical setup for third party integration using home development software tools
• Participate on daily operation by providing Tier 3 technical support using extensive product knowledge
• Understand and build solutions/formulas that require complex calculations as it applies to calculating insurance premiums, balloon calculations, bar rates, blended rates, truncation, lease and finance payments
• Provide support and knowledge transfer for 3rd parties and underwriters
• Work with the on-boarding team to train customers on how to use all product features and functions
  
  

Working Conditions

• Repetitive office tasks (computer usage)
• Sit/stand in an assigned office space for up to 2 hours at a time for a full shift
  
  
  
  

Requirements

• Bachelors degree in Computer Science, Mathematics or Physics preferred
• Knowledge of SQL and the ability to configure and test software
• Excellent verbal and written communication skills
• Excellent teamwork and customer service skills
• Strong time management and project management skills, with the ability to meet deadlines and perform under pressure
• Excellent problem solving and analytical skills
• Knowledge of finance and insurance in automotive industry preferred
  
  

Benefits

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, and life insurance
• Pension plan (100% company match up to 6%)
• Professional development and training
• Promotion from within
• Paid vacation and sick days
• Referral bonuses
  
  

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.